Unsubscribe placeholder

Forum|Forum|1 year ago
November 7, 2024
4 replies
240 views

I placed an unsubscribe link in our emails, but during test sends, it shows a placeholder page saying, 'This page is just a placeholder.' Will actual recipients see this placeholder if they decide to unsubscribe from our emails? What to do

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Best answer by ali786

@dberonio22 send a proper email campaign to your email and then click on unsubscribe. It will work.
I also tutorial over this

-Ali

retention

2025 Champion

Hi @dberonio22, welcome to the community!

The placeholder is there only when you are doing previews so you don’t actually unsubscribe the user while sending test emails. In a real email, the user will go to the unsubscribe confirmation page.

Joseph Hsieh // retentioncommerce.com // X: @retention

dberonio22Author

Contributor III

Hi @dberonio22, welcome to the community!

The placeholder is there only when you are doing previews so you don’t actually unsubscribe the user while sending test emails. In a real email, the user will go to the unsubscribe confirmation page.

Hi this is very helpful, thanks a lot! But how do I ensure it will take them to a confirmation page in a real email? Thank you again!

ali786Answer

Expert Problem Solver I

@dberonio22 send a proper email campaign to your email and then click on unsubscribe. It will work.
I also tutorial over this

-Ali

ali raza -🔎www.aliXemail.com

Christiannoerbjerg

2025 Champion

The placeholder you’re seeing is shown only during test sends to prevent any accidental unsubscribes during the preview phase. In an actual email sent to your recipients, they will be directed to the proper unsubscribe confirmation pagem when they click the link :-)

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