Unsubscribe tag breaking

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Hi there!

Hope someone can help me. I’m creating an email and trying to add the unsubscribe but it keeps breaking and honestly I don’t know the reason. I’m just inserting the tag and it’s not working.

I even tried to insert a saved section with the tag that workied for all my previous emails, but here is not working :(

I followed these instructions, but the solutions there aren’t working either:

https://help.klaviyo.com/hc/en-us/articles/115006054267

This topic has been closed for replies.

ArpitBanjaraAnswer

Principal User II

Hey @LorenaJaqueline

The standard dynamic tag for unsubscribe is - {% unsubscribe %} as you also mentioned in the article above

There are some troubleshooting steps mentioned in the same article - however if that still doesn’t work, I would then ask you to connect with Klaviyo support so that they can look more in detail.

I hope this helps and thank you for sharing your question here in the community.

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium