Skip to main content
Contributor I
November 25, 2024
Solved

Welcome emails to already existing customer emails

  • November 25, 2024
  • 4 replies
  • 108 views

How I can send the same welcome series email to the customers who had ordered my marketing emails before I had Klaviyo?

    This topic has been closed for replies.
    Best answer by pranay

    Hi,

    Thank you for your advice! Now I have them all in same list but how do I configure welcome series?

    This article might help: How to create an email welcome series | Klaviyo Help Center

    4 replies

    Problem Solver IV
    November 25, 2024

    Hi,
    You would need to add the historical subscribers to your newsletter list in Klaviyo. (Check out the help article by Klaviyo on How to combine 2 or more lists)

    Once they're on your list, setting up an automated email flow is easy—just configure your welcome series and voilà! Your existing customers will start receiving the emails

    Hope this helps!

    We help businesses with Klaviyo setups, integrations, and customizations. Reach out and learn more on farioconsulting.com
    MKAAuthor
    Contributor I
    November 25, 2024

    Hi,

    Thank you for your advice! Now I have them all in same list but how do I configure welcome series?

    pranayAnswer
    Problem Solver IV
    November 25, 2024

    Hi,

    Thank you for your advice! Now I have them all in same list but how do I configure welcome series?

    This article might help: How to create an email welcome series | Klaviyo Help Center

    MKAAuthor
    Contributor I
    November 25, 2024

    Oh yes I think this solved the problem! Thank you!