Skip to main content
Solved

What should I write in the 'conditional split' box's 'where' and 'equals' columns?

  • October 7, 2024
  • 1 reply
  • 42 views

Forum|alt.badge.img+1

I need to send 3 emails in a Klaviyo flow. The first email will go to everyone. The second email should be sent only to those who haven’t clicked on any element in the first email. The third email should go only to those who haven’t clicked on any element in both the first and second emails.

What should I write in the 'conditional split' box's 'where' and 'equals' columns?

Best answer by bluesnapper

Welcome to the community @newherericky 

From what you’ve described:

Add an additional filter email #2 and #3 (below).

The email filters are evaluated before each email is sent.

The outcome is that all profiles who enter the flow will receive email #1. If they click in #1 they won’t receive #2 and #3. If they don’t click #1, they’ll get #2. If they then click #2 they won’t get #3.

Please test though!

Hope that helps

Andy

email#2 additional filter

 

email#3 additional filter

 

1 reply

bluesnapper
Partner
Forum|alt.badge.img+45
  • Champion & Partner
  • 784 replies
  • Answer
  • October 7, 2024

Welcome to the community @newherericky 

From what you’ve described:

Add an additional filter email #2 and #3 (below).

The email filters are evaluated before each email is sent.

The outcome is that all profiles who enter the flow will receive email #1. If they click in #1 they won’t receive #2 and #3. If they don’t click #1, they’ll get #2. If they then click #2 they won’t get #3.

Please test though!

Hope that helps

Andy

email#2 additional filter

 

email#3 additional filter