Solved
When I click the next, it always shows "something went wrong", how to fix it?
+3Best answer by kaila.lawrence
If the issue still persists, I suggest reaching out to support for further investigation! :)
+37Hey
Have you tried opening klaviyo in an incognito window? can you please try that? or use a different browser. Sometimes, accumulated cache and cookies can cause problems. Clear them and try again.
Let me know if you still have these issues.
Cheers
Arpit banjara
+3Hey
Have you tried opening klaviyo in an incognito window? can you please try that? or use a different browser. Sometimes, accumulated cache and cookies can cause problems. Clear them and try again.
Let me know if you still have these issues.
Cheers
Arpit banjara
After accumulated cache and cookies, and log into the account, this issue still exist, I noticed that this issue happened after the campaign builder get updated, is there anyway to fix this issue?
+37
If the issue still persists, I suggest reaching out to support for further investigation! :)
+3Yes, I use the Chrome browser, and I’ve tried to clear cache and cookies, and I also tried to log into an incognito browser, but when I chick ‘’NEXT”, this issue happens again.
+37Shoot! In that case, please reach out to Support so they can take a look under the hood and figure out what’s going on.
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