Why can't I submit an email request? "Try again later"

Forum|Forum|2 years ago
January 2, 2024
1 reply
59 views

I’ve been trying to submit a question to email support and it keeps saying there is a problem try later. I’ve gone out of the form and tried again on a new form - same result...

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Best answer by Taylor Tarpley

Hi @Charlie E,

Welcome to the Community!

As you experienced, these kinds of issues tend to resolve themselves within a matter of minutes and we recommend taking a step back and trying again in a bit.

I can see that were able to submit an email support question and a member of our team has gotten back to you! Happy to hear it!

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager