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Contributor I
September 18, 2025
Solved

Winback Flows that only sends once?

  • September 18, 2025
  • 2 replies
  • 127 views

Hello,

I want to set up a winback flow that will be sent to customers who haven’t purchased in 6 months, which will have a discount code. But I only want this flow to happen once per customer. How do I set this up to make sure I am not just sending out emails every 6 months to customers, and keeping them in a discount cycle?

Thanks

Best answer by whereisjad

@ClaudiaLamp you should set up a profile filter condition for the flow trigger like below:

 

 

2 replies

whereisjad
Expert Problem Solver IV
Expert Problem Solver IV
September 18, 2025

@ClaudiaLamp you should set up a profile filter condition for the flow trigger like below:

 

 

— Jad A | Klaviyo + Shopify + API Integrations Specialist • 7+ Years' Experience Helping with new setups, seamless integrations, and API connections—happy to connect. http://ja-technical-consulting.xyz/
Contributor I
September 18, 2025

Oh amazing, thanks so much ​@whereisjad . Thought it would be something simple like that!