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Winback Flows that only sends once?

  • September 18, 2025
  • 2 replies
  • 24 views

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Hello,

I want to set up a winback flow that will be sent to customers who haven’t purchased in 6 months, which will have a discount code. But I only want this flow to happen once per customer. How do I set this up to make sure I am not just sending out emails every 6 months to customers, and keeping them in a discount cycle?

Thanks

Best answer by whereisjad

@ClaudiaLamp you should set up a profile filter condition for the flow trigger like below:

 

 

2 replies

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • 128 replies
  • Answer
  • September 18, 2025

@ClaudiaLamp you should set up a profile filter condition for the flow trigger like below:

 

 


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  • Author
  • Contributor I
  • 1 reply
  • September 18, 2025

Oh amazing, thanks so much ​@whereisjad . Thought it would be something simple like that!