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WooCommerce PDF Invoice

  • March 18, 2025
  • 3 replies
  • 49 views
J
Contributor I
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Hey guys,

I’m trying to figure out the best way to either attach (which I don’t think is an option) or have a “Download Invoice” button with Klaviyo/WooCommerce. 

I use the plugin “PDF Invoices & Packing Slips for WooCommerce”. Right now I’m freely able to email invoices to my customers through WooCommerce but it doesn’t offer me the ability to make my emails look as nice, and given the benefits of transactional emails I’d like to move it to Klaviyo.

I’ve searched this thread, as well as the associated links: https://community.klaviyo.com/topic/show?tid=9418&fid=30 but haven’t come up with a solution.

Is there either another plugin we should consider, or a way to achieve this that anyone else has found?

 

Best answer by emma.owens

Hi ​@JADavey ! 

Wanted to follow up on this - the only way to dynamically include a link to their invoice would be to include this link in the Placed Order event data that is sent from WooCommerce so you can input a dynamic variable into your button. I am not sure if they’re able to add this into the event data, or if you would need to create a custom Placed Order event, but it would be worth asking the WooCommerce team! 

    3 replies

    Byrne C
    Community Manager
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    • Byrne C
    • Community Manager
    • 562 replies
    • March 19, 2025

    Hey ​@JADavey,

    Thanks for your question. Right now, it’s not possible to add a PDF as an attachment, or have a download button that downloads an invoice. The best way to do this would be to host the PDFs on your site, and include a link to those files in the email.

    Are you sending the links to the invoices in the event data for the event that triggers your flow? If so, you can set this up quite easily. If not, you’d need to create a custom event that triggers when somebody takes an action that generates an invoice, and have that event send the link to the invoice to Klaviyo. You could do this using the Create Event endpoint.

    If you have any additional questions about this, let me know!

    -Byrne

    J
    Contributor I
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    • JADavey
    • Author
    • Contributor I
    • 1 reply
    • March 19, 2025

    Hey Byrne, thank you for responding.

    So at this stage we aren’t sending the invoices at all (through Klaviyo). The PDF file is being sent from WooCommerce. The invoices are created automatically through WooCommerce as soon as somebody places an order, I was more or less hoping I could have a button in my order confirmation flow that was dynamic and linked to the order placed by the customer. 

    I’m not a web developer though so I assume creating this is likely above my head, I’ll forward what you’ve said to our development team and get them to try and come up with something.

    If there was anything else that I should tell them please let me know :)

    emma.owens
    Community Manager
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    • emma.owens
    • Community Manager
    • 216 replies
    • Answer
    • March 24, 2025

    Hi ​@JADavey ! 

    Wanted to follow up on this - the only way to dynamically include a link to their invoice would be to include this link in the Placed Order event data that is sent from WooCommerce so you can input a dynamic variable into your button. I am not sure if they’re able to add this into the event data, or if you would need to create a custom Placed Order event, but it would be worth asking the WooCommerce team! 


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