+2Hi, I’m using Zapier with the Python script as detailed in this Klaviyo support article, How to send consent to Klaviyo via Zapier
I am successfully getting SMS consent, but no email consent.
Here are some screenshots to help:
Data directly from my website shows email consent coming through correctly:
Then it comes into Zapier like this
But the Profile in klaviyo does not get email consent, only SMS.
Here is a screenshot of the Python script in Zapier
Best answer by addison
Update- The green check mark can be added back by adjusting the Zapier Python script so it writes all data to 1 profile, instead of 2. (I didn’t realize it was writing to a separate profile because the profile wasn’t displayed in Klaviyo website anywhere I could find).
Original Payload from Klaviyo’s support article:
payload = {"profiles": [
{"email": input_data["email"]},
{
"phone_number": input_data["phone_number"],
"sms_consent": sms_consent
}
]}
Updated Payload to fix:
payload = {"profiles": [
{"email": input_data["email"],
"$consent":["email"],
"phone_number": input_data["phone_number"],
"sms_consent": sms_consent
}
]}
This fixed the issue for me! Thank you to Mokhsira from Klaviyo support for the help!
+2After doing more research, I learned that the email consent is actually working, there is just no green checkmark. I tested this by setting up a new list, and sending a campaign to the list, which was successful.
I figured this out from
Klaviyo Needs to fix this so the green check mark shows up when consent is given via API.
Hope this helps someone else.
+2Update- The green check mark can be added back by adjusting the Zapier Python script so it writes all data to 1 profile, instead of 2. (I didn’t realize it was writing to a separate profile because the profile wasn’t displayed in Klaviyo website anywhere I could find).
Original Payload from Klaviyo’s support article:
payload = {"profiles": [
{"email": input_data["email"]},
{
"phone_number": input_data["phone_number"],
"sms_consent": sms_consent
}
]}
Updated Payload to fix:
payload = {"profiles": [
{"email": input_data["email"],
"$consent":["email"],
"phone_number": input_data["phone_number"],
"sms_consent": sms_consent
}
]}
This fixed the issue for me! Thank you to Mokhsira from Klaviyo support for the help!
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