Product Updates & Announcements

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  • 203 Topics
  • 348 Replies

203 Topics

Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Product Updates & Announcements

Share your innovative Klaviyo AI use cases - win prizes!News

Hi Community! Are you ready to revolutionize your marketing game? Klaviyo's cutting-edge AI features are here to propel your strategies to new heights. Harness the power of data-driven insights, smarter decision-making, and streamlined workflows like never before. Why use Klaviyo AI?The AI hype is real, but it's only as good as the data it uses. With Klaviyo, you're tapping into the best data available, empowering you to truly level up your marketing efforts. 🔮 Smarter Insights: Peek into the future with predictive analytics. Forecast next order dates, lifetime value, churn risk, and more. Plus, deliver personalized product feeds tailored to each customer's preferences. 🏆 Smarter Decisions: Elevate your strategies with AI-driven insights. Benchmark against industry standards, automate A/B testing, optimize form displays, and ensure your emails land in the right inbox at the right time. 🛠️ Smarter Work: Say goodbye to manual tasks. Let AI do the heavy lifting with segment creation, S

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S
Contributor I
8 days ago
alex.hong
alex.hongKlaviyo Alum
published in Product Updates & Announcements

Badge Requirements for the CommunityNews

Hi there, Klaviyo Community! Badges in the Klaviyo Community are awarded to our members to recognize your contributions to the Community, and showcase your level of expertise in the community forum.To see the badges you’ve earned, log into your Community account, click on your profile picture in the top right-hand corner, and click “My Profile”. List of Badges + Requirements User Activity Badges:First Post 1 Topic Created Active User 5 Contributions made to the Community Power User 15 Contributions made to the Community  Innovator 10 answers given in the Community  Helping Hand 20 answers given in the Community Engagement Badges Based on Product Area: Industry Specialist 5 (10, 15, 20, 50) Topics Created in the Klaviyo Commons Section Product Specialist 5 (10, 15, 20, 50) Answers Given in the Questions section Admired Admin 5 (10, 15, 20, 50) Answers Given in the Accounts and Settings section Smart Sender 5 (10, 15, 20, 50) Answers Given in the Campaigns and Flows section. People Perso

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alex.hong
1 year ago
chloe.strange
Community Manager
chloe.strangeCommunity Manager
published in Product Updates & Announcements

Drive purchases with low inventory flows

We’re always looking for ways to share new and innovative ways to use Klaviyo so I wanted to highlight how you can drive purchases with low inventory flows. I’ve shared how it works below, but as a community, hearing how you have implemented our features is invaluable!  We want to hear from you! Let us know in the comments:What has been your experience with low inventory flows?  How have you used them and what are some key takeaways that could help others?How it worksLow inventory flows send messages to recipients when an individual product or specific product variant is low on stock. Whether it’s for the entire product, individual sizes, colors, and more, you can use flows to target customers who need a little extra push to make their next purchase. To get started, navigate to Flows and Create from Scratch. In the trigger panel, select Low inventory. You can also check out our help center for more detailed information on creating low inventory flows. To make sure you’re reaching shopp

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chloe.strange
Community Manager
7 hours ago
chloe.strange
Community Manager
chloe.strangeCommunity Manager
published in Product Updates & Announcements

We want to hear from you

Thank you for being a part of our community! We want to know how we can build the best community for you.  We would love to hear your perspective in this short 5 minute survey. Your feedback will help us continue to improve and grow the Klaviyo Community so that it is a place where you can connect with your peers, share best practices, get answers to your questions, and learn new skills.Please complete our survey by the end of the day, Monday May 20. Thank you again for collaborating on this with us!~Chloe 

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chloe.strange
Community Manager
13 hours ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Product Updates & Announcements

Klaviyo Portfolio

Klaviyo Portfolio the smartest way to manage all your accounts in one place.  “We’re really excited about the portfolio release - moving faster, saving time. It really allows us to streamline and be nimble.”Courtney Meehan, Liberated Brands Deeper insights- Unlock valuable insights, monitor your performance across all your brands, and identify more opportunities.Better forecasting- Easily monitor spending with billing and usage tracking in a single view. Faster execution- Instantly clone all your marketing communications for a consistent customer experience.Simpler operations- Streamline user access and secure data with centralized control. Maximize marketing efficiency and scale across brands and regionsGlobal reporting- Find trends in your business by comparing all your accounts side-by-side.Centralized management - Gain seamless control over user access and billing without the need to jump between accounts.Cross-account cloning- Localize campaigns faster and easily replicate winning

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DavidV
Partner - Gold
16 days ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Product Updates & Announcements

March Community Allstars

Hello and welcome back to the latest of the Klaviyo Community Allstars! Here, we spotlight the incredible collaboration and support exhibited by our members. Our community fosters an environment rich with insights, technical know-how, and incredible opportunities for collaboration. We want to express our gratitude to each and every member for their invaluable contributions.🏆 It's time to shine a spotlight on the exceptional contributions of our top performers from March, who not only raise the bar for our community but also define the standards of excellence. Come join us in celebrating their success and let it ignite inspiration in each and every one of us! 🏆 🚨Out top contributor!🚨  🎉Top 5 contributors!🎉 Checkout some of our leaders top contributions: You may be asking yourself, “How do I become a community Allstar?” There are numerous opportunities to earn points from initiating discussions and providing valuable assistance to fellow members, to earning nods of appreciation thr

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Adam Ragsdale
Partner
17 days ago
ValerieM
Klaviyo Employee
ValerieMKlaviyo Employee
published in Product Updates & Announcements

Klaviyo's Product team is seeking feedback on proposed improvements [paid study]!

If interested, you may sign up for a feedback session; these sessions are unmoderated and can be completed in roughly 30 minutes. Upon validating that the session has been successfully completed, you will receive a $45 gift card as a token of appreciation for your time and feedback. Select one of the session groups to launch the study now!Session group 1Session group 2Session group 3 Slots in each session group are available on a first come, first served basis; you must include your email address to receive a gift card after completing the session.-Valerie

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ValerieM
Klaviyo Employee
22 days ago
Taylor Tarpley
Community Manager
Taylor TarpleyCommunity Manager
published in Product Updates & Announcements

Champion of the Month Spotlight: Stefan Milicevic

Hi Community!  It’s time to celebrate the hard work our Champions contribute to this special Community! Our Champions are an integral part of peer-led learning and connection in our space. They are part of an elite group of Klaviyo MVPs who share a constant commitment to helping their peers, sharing their thoughts and strategies in the industry and creating inspirational content to help all of us learn and grow together! It’s time to celebrate the first Champion of 2024 who went above and beyond solving the MOST questions in the Community in March, a whopping 35 answers! 🎤 *drops mic* 🎤  And the April Champion Spotlight goes to……: @StefanUE 👏  There is no doubt you have seen Stefan around our space collaborating and sharing his insights all over the place last month. He is the Head of Service Delivery at Underground Ecom. Underground Ecom is an elite Klaviyo partner providing full service email marketing and related subchannel management. Stefan has been working with Klaviyo since J

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bluesnapper
Partner
23 days ago
annasophiefc
Partner - Gold
annasophiefcChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Anna Sophie Fokdal Christensen

Why did you get started with Klaviyo? I was introduced to Klaviyo when I started working with marketing and it was a perfect match from the beginning. What message do you have for people new to Klaviyo? Rome wasn't build in a day. Take your time to understand the scope of the platform and how it can support your business before you start building and implementing. What is your favorite part of Klaviyo? Klaviyo speaks directly to my creativity - it allows me to develop customized setups for various clients with the endless possibilities and integrations! What does the Klaviyo Community mean to you? I really appreciate the amount of effort put into building a community that supports Klaviyo users to help them unleash the full potential of the platform.   📕 What is ​​your favorite or most inspirational book?The 7 Habits of Highly Effective People by Stephen R. Covey What is your most treasured possession?My knitting kit :-) Who would play you in a movie?The one who saves the

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annasophiefc
Partner - Gold
2 months ago
Taylor Tarpley
Community Manager
Taylor TarpleyCommunity Manager
published in Product Updates & Announcements

Welcome our new 2024 Community ChampionsNews

Hello Community,  I’m happy to announce our 2024 Community Champions! 🏆 Our Community Champions are industry experts who lead peer learning in the Community! These MVPs are thought leaders in Klaviyo, marketing, and ecommerce. Our Champions come from all over the world, with clients of every size and industry who are eager to share their strategies and knowledge with you so we can own our growth together!  Champions ensure that our Community is the place to get a pulse on what leaders are doing in each industry, connect with others, and provide tips and tricks for other Community members.  We have a mix of old and new Champions making up our ‘24 cohort, so please welcome these 20 Champions and make sure to check out their profiles to get to know them better!  Here are our Champions from each area of the world!  North AmericaPeyton Fox // @Spark Bridge Digital LLC  Bethany Donovan // @Bethany D.  Joe Hsieh // @retention  Bryan Richey // @In the Inbox  Ashley Ismailovski //  @Ashley I. 

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ebusiness pros
Partner - Silver
1 month ago
Bethany D.
Problem Solver II
Bethany D.Champion & Partner
published in Product Updates & Announcements

Meet the Champions: Bethany Donovan

 Why did you get started with Klaviyo? Because of the integrations, specifically with e-commerce platforms and the robust tools for segmentation, automation and detailed reports to track metrics. What message do you have for people new to Klaviyo? Once your foundation is in place, focus on delivering value. Offer relevant content, exclusive promotions, helpful tips that will incentivize subscribers to open & engage with your emails. And then of course continuously learning and experimenting! What is your favorite part of Klaviyo? I am a data nerd, so I love to dig into the analytics to see what is working, what's not working to help influence next moves for a campaign, sms message or flow. What does the Klaviyo Community mean to you? A place to connect, share and learn.  📕 What is ​​your favorite or most inspirational book?The Four Agreements - by Don Miguel Ruiz What is your most treasured possession?My engagement ring - it was my husbands great grandmothers ring Who

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Bethany D.
Problem Solver II
2 months ago
bluesnapper
Partner
bluesnapperChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Andy Dawson

Why did you get started with Klaviyo? I needed a flexible, robust bulk/automation ecomm optimisation and personalisation solution to help grow my clients' sales. I've worked with many bulk email platforms and automation tools but nothing comes close to Klaviyo in terms of functionality and support. What message do you have for people new to Klaviyo? I have a three...1) Learn, strategise, plan, and only then implement - don't rush! 2) Klaviyo is not 'set and forget' - always be testing to achieve incremental gains 3) Just because you can do something with Klaviyo, doesn't always mean you should - always think from your customers' perspective. What is your favorite part of Klaviyo? It's flexibility and the detailed insight it delivers on customer behavior. I love implementing a new flow and seeing it delivering sales. My clients think it's some kind of magic... What does the Klaviyo Community mean to you? It's a safe space to share ideas, extend collective knowledge and to hel

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retention
Partner - Platinum
2 months ago
Casperackermann
Problem Solver III
CasperackermannChampion & Partner
published in Product Updates & Announcements

Meet the Champion: Casper Ackermann

Why did you get started with Klaviyo? As our ecommerce & retail clients have always been an integral part of our business, we discovered Klaviyo as one of our clients stumbled upon it back in 2017. We looked into it and discovered the various aspects of the platform that made it a no-brainer. Since then, we have grown to become the largest Klaviyo partner in Scandinavia. What message do you have for people new to Klaviyo? Spend time diving into all features in the platform. It's the scope of the platform and the various features that makes it an optimal choice for ecommerce and retail businesses. What is your favorite part of Klaviyo? I love the data structure and the ability to execute and segment in all aspects of the platform.   What does the Klaviyo Community mean to you? It allows for great knowledge sharing.  📕 What is ​​your favorite or most inspirational book?I really enjoyed reading "Beyond the Wall" about life in East Germany. Additionally, the classic "198

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Casperackermann
Problem Solver III
2 months ago
Adam Ragsdale
Partner
Adam RagsdaleChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Adam Ragsdale

Why did you get started with Klaviyo? We migrated from Mailchimp at my last full-time company. I've been recommending it ever since. What message do you have for people new to Klaviyo? Take advantage of the great education and support resources. Help Center, Community, and the Support Team are all top notch. Using these resources together, I have always found the answer I'm seeking. What is your favorite part of Klaviyo? It's so easy to use that you can really level up your marketing game. Not just email, but your entire lifecycle marketing journey. The ecommerce integrations provide so much data on customers and behavior that you can really get to know your prospects and customers. Then it's so easy to leverage that intelligence for targeting and personalization across marketing channels. What does the Klaviyo Community mean to you? I really value being able to learn from peers who are using the product. And now as a Champion, I look forward to sharing even more of my knowl

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Adam Ragsdale
Partner
2 months ago
StefanUE
Expert Problem Solver II
StefanUEChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Stefan Milicevic

Why did you get started with Klaviyo? It was the best alternative to Mailchimp and Bronto at the time (2017-2018) What message do you have for people new to Klaviyo? It's all about data, and platforms enabling you to efficiently use the data you own to make decisions. Klaviyo is top of the range in this context. What is your favorite part of Klaviyo? Automation (ease of use, availability of help resources, drag-and-drop editor, all of it)   What does the Klaviyo Community mean to you? An opportunity to help others and to position myself as a thought leader and an expert willing to provide value without asking for anything other than visibility in return. 📕  What is ​​your favorite or most inspirational book?"Lord of the Rings", because it teaches the value of working together and having faith in your team to overcome obstacles. What is your most treasured possession?My guitar collection! Who would play you in a movie?1960-1970's Clint Eastwood. Also younger Ethan Hawke a

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StefanUE
Expert Problem Solver II
2 months ago
Bobby
Partner
BobbyChampion & Partner
published in Product Updates & Announcements

Meet the Champion: Bobby Leonard

Why did you get started with Klaviyo? I previously worked at Klaviyo for two years as a Customer Success Manager and Onboarding Specialist. The team, the product and the customers were all rooted in the entrepreneurial mindset. It felt like a natural pivot to start my own entrepreneurial journey as a Klaviyo freelancer to continue helping Klaviyo customers with my unique background and skill set. What message do you have for people new to Klaviyo? You're going to love it! The Klaviyo team is passionate about the platform and their customers. They build and iterate at a pace that very few SaaS platforms are able to match. It's a product-lead company and the platform is one of the most powerful and user-friendly ones I've ever operated within in my professional career. What is your favorite part of Klaviyo? It's a tie between being a product-lead company with a powerful, easy-to-use platform. And, the interesting, household brands that makeup Klaviyo's customer base. What does t

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Bobby
Partner
2 months ago
Victoria_ap_G
Problem Solver III
Victoria_ap_GChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Victoria ap Gwynedd

Why did you get started with Klaviyo? The best marketing platform out there What message do you have for people new to Klaviyo? If you work in e-commerce, your work life is going to get so much easier and more productive with Klaviyo. When first starting, set up your basics then get creative - walk don't run! What is your favorite part of Klaviyo? The real-time segmentation, it's so simple to see who your customers are and how they are behaving. It's all about speaking to the right person, at the right time with the right message. What does the Klaviyo Community mean to you? A place to share our knowledge of Klaviyo, and be inspired by others  📕 What is ​​your favorite or most inspirational book?Station Eleven by Emily St John Mandel What is your most treasured possession?my antique engagement ring Who would play you in a movie?Emma StoneWhat is your favorite movie?Howl's Moving Castle What is your favorite vacation spot? East coast of Costa Rica Looking to connect further

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K
Contributor I
24 days ago
Taylor Tarpley
Community Manager
Taylor TarpleyCommunity Manager
published in Product Updates & Announcements

Meet the Champions: Carl Reynolds

Why did you get started with Klaviyo? Fell in love with email marketing and Klaviyo was my favourite tool that let me execute my vision and goals with my clients. What message do you have for people new to Klaviyo? Never stop learning! What is your favorite part of Klaviyo? The analytics, flow builder and tracking. What does the Klaviyo Community mean to you? Everything. 📕  What is ​​your favorite or most inspirational book?Harry Potter What is your most treasured possession?My pets Who would play you in a movie?Willem DefoeWhat is your favorite movie?Lord of the rings What is your favorite vacation spot? Tjörn Looking to connect further for questions or custom solutions? Look us up on our Partner Page! 

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Taylor Tarpley
Community Manager
2 months ago
DavidV
Partner - Gold
DavidVChampion & Partner
published in Product Updates & Announcements

Meet the Champions: David Visser

Why did you get started with Klaviyo? We noticed that the existing platforms available in the market were not specifically setup to deal with the requirements and needs of eCommerce merchants. What message do you have for people new to Klaviyo? Don't be intimidated and get stuck in! There is so much value that you can drive using the Klaviyo platform, and Klaviyo is built full of excellent out-of-the-box templates for campaigns, sign up forms & flows. There are also a lot of great resources available including trainings, the Community and learning directly inside the platform! What is your favorite part of Klaviyo? I absolutely love being able to directly show the return on investment in the platform. It's always an exciting time when we get to bring a customer across from their existing platform onto Klaviyo. We try and get an initial buildout done quite quickly (sign up form, welcome flow, abandon cart etc) and get them live, then wait for the numbers to start coming in.

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DavidV
Partner - Gold
2 months ago
AlexandraPalau
Partner - Silver
AlexandraPalauChampion & Partner
published in Product Updates & Announcements

Meet the Champions: Alexandra Palau

 Why did you get started with Klaviyo? I love the ease of use. The UI is very clean and simple to follow. It provides amazing tools for highly personalized emails which convert very well. The amount of integrations it has available makes it easy to centralize the data. It makes my life easier and helps me help my clients to generate more revenue faster. What message do you have for people new to Klaviyo? The data that Klaviyo captures from your website plus the analytics it has around that data will allow you to grow your business. Klaviyo grows with you. What is your favorite part of Klaviyo? First, the people at Klaviyo - the customer support is incredible. Highly knowledgeable and I always get my questions answered. Second, the platform itself. The constant improvements on the platform to make it easier and better. So many opportunities with flows - that is my favorite part! What does the Klaviyo Community mean to you? It means that I can use my 20+ years of email ex

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AlexandraPalau
Partner - Silver
2 months ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Product Updates & Announcements

Celebrate our January Community Allstars

Welcome back to another edition of the Klaviyo Community Allstars, where we celebrate the collaboration and support shared among our members who are striving towards similar goals. Together, we cultivate an environment brimming with invaluable insights, technical expertise, and a culture of encouragement. We extend our heartfelt appreciation to each member for their contributions.🏆Now, it's time to honor the outstanding achievements of our top performers from January! Get ready to be uplifted as we spotlight these remarkable individuals who not only elevate our community but also set new benchmarks of excellence. Join us in celebrating their success and let it kindle the fire of inspiration within us all!🏆 Here are some examples of our Allstar’s contributions that really showcases peer-2-peer collaboration and support in the community: Can you limit the number of items shown in a Dyanmic Image Block?  List triggered flow   So, you may be asking yourself, “How do I become a community

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ashley_mcdermott
Klaviyo Employee
2 months ago
chloe.strange
Community Manager
chloe.strangeCommunity Manager
published in Product Updates & Announcements

Meet us at eTail West

Klaviyo is hosting an exclusive customers-only event in a luxury hospitality suite at the eTail 2024 conference in Palm Springs. This event is just for Klaviyo customers to fuel up for an action packed day at the conference. You’ll be able to network with fellow customers and enjoy treats throughout the day. Event Highlights:Date: February 28, 2024 7:00am - 5:00pm pst  Venue: Presidential Suite At The JW Marriott (exact details to be shared prior to the event) Experience: Delicious breakfast, lunch and snacks all day, fresh new Klaviyo swag, and time to meet and connect with fellow Klaviyo customers and Klaviyo leadership  Please, let us know if you would like to join us or you can reserve your spot via this page. See you there!~Chloe 

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chloe.strange
Community Manager
3 months ago
S
Klaviyo Employee
SharlyneKlaviyo Employee
published in Product Updates & Announcements

New to Klaviyo? Get started with our Academy course!

Follow this 6 step guide to integrate your website, migrate existing contacts, start sending email campaigns, and establish key email automations.By the end of this course, you will be able to:Integrate your ecommerce ecosystem with Klaviyo. Collect new subscribers using sign-up forms. Set up a branded sending domain. Determine the right warming method for your business. Use the 3 marketing channels available in Klaviyo. Create 3 key flows in your Klaviyo account.Get startedHave a question? Comment below to let us know. 

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S
Klaviyo Employee
3 months ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Product Updates & Announcements

December + Top 2023 Community Allstars

In the Klaviyo Community  we value the spirit of collaboration and support among individuals who share common goals. Together, we create an environment filled with valuable business and technical insights, mutual support, and constructive feedback. We're truly grateful for the incredible contributions from every member of our community. Now, it's time for us to celebrate the exceptional achievements of our top performers from November. Prepare to be inspired as we shine a spotlight on these remarkable people who have not only advanced our community, but also continue to set a higher standard of excellence. Join us in this celebration and let their success ignite the flames of inspiration in all of us! December’s Allstars:  2023 Top Allstars:  To become a community Allstar: fully engage with the community, actively participate, and accumulate points. Numerous opportunities to contribute lie ahead, from initiating discussions and providing valuable assistance to fellow members, to earnin

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stam_marko
Expert Problem Solver II
3 months ago
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Product Updates & Announcements

NEW Academy Course: Increase average order value with owned marketing

Implement effective AOV focused strategies that align with your business goals, increase customer spending, and drive profitability.By the end of this course, you will be able to:Understand the importance of AOV in revenue growth. Implement ecommerce website marketing strategies.  Create an omnichannel experience in Klaviyo.Share your strategies for increasing AOV using multiple marketing channels and your ecommerce website!Start nowHave a question? Comment below to let us know. 

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Akers Digital
Partner - Silver
4 months ago

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