Replies posted by bettermail-Mirko

10 Replies

D
Contributor I
DEFContributor I
asked in Sign-up Forms

Can I add a different form in my subdomain?

Hi @DEF! Mirko here 😄Yes, you can add a different sign up form on your subdomain by using a Klaviyo form embed code specific to that subdomain.You can create a separate form in Klaviyo, customize it, and then grab the embed code for it. You can then add this embed code to your subdomain website's HTML. This way, you can have a different form for each of your subdomains.Let me know if you need any more assistance with this. Happy to help!

1
bettermail-Mirko
Problem Solver III
1 year ago
chelsgrove
Partner - Gold
chelsgrovePartner - Gold
asked in Campaigns and Flows

Flow to Tag Profiles Based on Sales Channel

Hey there @chelsgrove! 😄Good question. How about you use the "Shopify Purchase Made" trigger to create a flow that tags profiles based on the sales channel they used.In the trigger conditions, you can set the "Sales Channel" to "POS: Location A" or "POS: Location B".Then, in the flow actions, you can add a "Tag Profile" step to tag the profile accordingly. Hope that helps! Let me know what you think. 

5
chelsgrove
Partner - Gold
1 year ago
S
Problem Solver III
SeanMcCProblem Solver III
asked in Integrations and Reviews

Trustpilot and Klaviyo

Hey @SeanMcC, thanks for reaching out! 😄 Integrating Trustpilot and Klaviyo sounds like a great way to streamline your customer feedback process. 💯 As an Email Marketer, I believe here's what you can do: Connect your Trustpilot account to Klaviyo using Klaviyo's native integration with Trustpilot. This will allow you to access customer review data in Klaviyo. Create a segment in Klaviyo that targets customers who have received a review request from Trustpilot, but have not left a review yet. Use this segment to create a flow specifically for non-reviewers. In this flow, you can include blocks that encourage these customers to leave a review on Trustpilot. Make sure to regularly check this segment and flow to see if the customer has left a review and to adjust the flow as needed. I hope this helps, and let me know if there's anything else I can assist with! 🙌

6
J
Contributor I
11 months ago
J
Contributor I
JessicaEmilyTCCContributor I
asked in Accounts and Settings

Help - I have been sending out my personal address!

Of course, let me help you out, @JessicaEmilyTCC! No need to feel silly, we've all been there. Here's what you can do: 🙌 Go to the Klaviyo Account Settings section. Navigate to the "Company Info" tab. Fill in your company name and physical address fields, but leave the personal address field blank. If you need to display your physical address for legal or customer trust reasons, you can add a line in your emails saying something like "Our address is located at [Company Name, Physical Address]" or something similar. If you still encounter issues after trying these steps, don't hesitate to reach out to me for further assistance. I’m always happy to help! 😄

3
Taylor Tarpley
Community Manager
1 year ago
B
Contributor I
bennyshadesContributor I
asked in SMS

SMS "No Phone Number" Post Sign Up Form

Hi @bennyshades! Mirko here 😄I'm here to help with your SMS sign-up form issue. Let's see if we can resolve it together! 🙌 First, let's make sure the phone number field on the form is correctly labeled as "Phone Number". Double check that the phone number is entered in the proper format, including the country code. Make sure the consent block is properly set up and labeled as "Phone Number Consent". We want to confirm that the form is submitting the phone number data to the correct field in your Klaviyo account. It's always good to make sure pop-up blockers or firewalls aren't interfering with the form submission process, so let's turn those off if they're enabled. If after trying these steps you're still having trouble, don't hesitate to reach out for further assistance.I'm here to help! 😄

4
J
Contributor I
20 days ago
cassy.lee
cassy.leeKlaviyo Alum
posted in Getting Started with Community

Welcome and Nice to Meet You!

Hey theree! Mirko here 😄I love helping people, especially helping ecommerce business owners to increase their sale with Klaviyo.I’m an Email Marketing Specialist - Freelancer, and there is nothing greater than the feeling of being able to make business owners happy for their business has grown. 💯

157
S
Partner
19 days ago
O
Contributor I
Oliver RudeContributor I
asked in Email Templates and Coupons

Event pictures and product pictures do not appear in the Emails.

Hi @Oliver Rude! Mirko here 😄 I understand that you're having trouble with pictures not appearing in your Klaviyo emails. Don't worry, As an Email Marketing Specialist, I've got a few suggestions for you to try: 🙌 First, Check that the image URL is correct and accessible. Also, Make sure that the image is hosted on a reliable and accessible server. Then, Verify that your email client or ISP isn't blocking the images. Try using absolute URLs for the images instead of relative URLs. You can also consider using a third-party image hosting service such as Cloudinary to host your images. If these steps don't resolve your issue, feel free to reach out for further assistance. I'm always here to help! 💯I hope this helps resolve your issue! 😄

1
bettermail-Mirko
Problem Solver III
1 year ago
A
Contributor I
AndresSteeleContributor I
asked in Email Templates and Coupons

How do I export a Klaviyo template into Gmail or Outlook?

Hi @AndresSteele! Mirko here 😄You're looking to use your Klaviyo email template in Gmail or Outlook, is that right?Unfortunately, Klaviyo templates can't be exported directly into Gmail or Outlook. However, I believe - as an Email Marketing Specialist - you have a couple of options to use your Klaviyo template in these email platforms: 🙌 First is, Copy and paste the HTML code of your Klaviyo template into the HTML editor of Gmail or Outlook. This will allow you to recreate your Klaviyo template in either platform. Second is, Use an email sending service that integrates with Klaviyo and Gmail or Outlook, such as Mandrill, Mailgun, or SendGrid. This will allow you to send emails using your Klaviyo template and Gmail or Outlook account. I hope this helps! Let me know if you need further assistance. Will be happy to help you 💯

1
bettermail-Mirko
Problem Solver III
1 year ago
G
Contributor I
GraviesContributor I
asked in Campaigns and Flows

Flow Not Sending

Hey @Gravies! Mirko here 😄I hear you're having trouble with one of your Klaviyo flows. No worries, we'll get to the bottom of this. 🙌As an Email Marketing Specialist, here are a few things I suggest that you can try: First, Double check that all the trigger events for the flow are set up and working smoothly. And Make sure that all the conditions for the flow are properly defined and being met. Then, Take a look at the email templates used in the flow to make sure they're all good to go. No errors or weird formatting that could be causing problems. After that, Check the flow's activity log for any reported errors. If all else fails, try duplicating the flow and making some changes to see if that resolves the issue. If you're still stuck, I’m always ready to help out. I’m happy to help you. 💯With these steps, I'm sure we'll have this issue sorted in no time!

2
bettermail-Mirko
Problem Solver III
1 year ago
D
Contributor I
dazydogContributor I
asked in Campaigns and Flows

Abandonded Cart block

Hi there, @dazydog! Mirko here :)It seems you're having an issue with your abandoned cart flow in Klaviyo.As an Email Marketing Specialist, here are the steps you can follow to resolve this. First, Verify that the correct product information (name, price, image) is being captured. Then Check if the information is correctly passed to Klaviyo by reviewing it in the dashboard or API. Ensure that the flow is using the right information to render the details in the email. Lastly, If the issue persists, try changing the email template or customize it. If none of these steps solve the problem, you can reach out to me for further assistance.Hope this helps!

1
bettermail-Mirko
Problem Solver III
1 year ago

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