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Question

Flows page is stuck on loading screen

  • April 20, 2026
  • 2 replies
  • 38 views

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I’ve tried:

  • Restarting my laptop
  • Clearing cache
  • Checking for updates on Google Chrome
  • Incognito mode
  • Logging in/out of our Klaviyo account

All did not work. I previously had a content creator permission and has been updated to marketing agent. My client has copied flows into our Klaviyo account for my reference but this is what I see.

2 replies

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  • Author
  • Contributor I
  • April 20, 2026

Bumping my post.


Byrne C
Community Manager
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  • Community Manager
  • April 22, 2026

Hi ​@kia-cruz,

This does appear strange, as content creators should be able to see the flows page. I recommend asking the account owner to remove you completely as a user from the account, and then adding you back. Does the issue persist afterwards?

If so, our support team might want to have a look at this, so I’d encourage you to reach out to support. If you’re on a free account, feel free to send me a DM on this plaform, and I can create a ticket for you.