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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,235 Topics
  • 3,405 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1235 Topics
W
Contributor IV
WebgatorzContributor IV
asked in Sign-up Forms
Link a button on my store to Trigger a popup form

I have a page on my Shopify store with a Button that when pressed I would like it to trigger a Klaviyo popup, is this possible? Thank you for any advice, I did see they have the Legacy, but the form and button was very basic, so I would like to just use the button that is created with the website theme and just some how link that to trigger the popup. Thank you

36157
W
Contributor IV
3 years ago
J
Contributor I
j.singlerContributor I
asked in Sign-up Forms
How to only show one popup signup form at a time

Is there a way to only have one pop up show at a time? We have a fly out popup to show immediately when a subscriber enters the site and we also have a exit intent pop up to show when a visitor is exiting the page. I added a time delay to the exit intent to hopefully solve this issue of having both forms show up at the same time. 

2011
J
Contributor I
3 years ago
G
Contributor II
GillianContributor II
asked in Sign-up Forms
DevTools failed to load source map

My flyout form takes a while to appear on the page. I’ve set it for a 10 second delay. I checked the console in Chrome for any errors and I have this error appear:DevTools failed to load source map: Could not load content for https://static.klaviyo.com/onsite/js/sentry.957bb8d322d8fad44127.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILUREDo I need to be concerned/do anything about this? Thank you,Gillian

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G
Contributor II
3 years ago
E
Contributor I
ElieContributor I
asked in Sign-up Forms
How to add a button that allows you to pass URL query strings?

We’ve added a popup that will redirect visitors to the correct shop based on their location. We’ve noticed that URL query strings are being dropped when being transferred to the other shop. For example, a visitor arrives at our Canadian site with referral link: shop.ca/?ref=skxtBAIf they are an international customer, they will receive a popup message to redirect them to our international site, shop.com. Once they are redirected, the referral link gets lost and is no longer tracked. Instead, we want: shop.ca/?ref=skxtBA on our Canadian shop, to get redirected to shop.com/?ref=skxtBA on our US shop. URL string ?ref=skxtBA, is maintained. Is this possible?Thanks,Elie

6513
E
Contributor I
3 years ago
M
Contributor I
MelitaMContributor I
asked in Sign-up Forms
Trouble Embedding Klaviyo Sign Up Form into Website Footer

Hi everyone, I am having trouble embedding my Klaviyo Sign Up form into my Shopify Debut Theme Footer. When I open up my footer.liquid file the code doesn’t look like the code listed on the Klaviyo instructions so I am unsure on the location to paste my sign-up form code. This is what the ‘copyright’ snippet of my footer.liquid code looks like:       <div class="grid__item {% if show_selectors or show_payment_icons %}one-half{% endif %} small--one-whole site-footer-item-tall">        {%- if social_icons -%}          <ul class="list--inline site-footer__social-icons social-icons site-footer__icon-list">            {%- for social in socials -%}              {%- assign social_link = social | prepend: 'social_' | append: '_link' | downcase -%}              {%- assign icon_link = social | prepend: 'icon-' | downcase -%}              {%- if settings[social_link] != blank -%}                <li class="social-icons__item">                  <a class="social-icons__link" hre

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M
Contributor I
3 years ago
R
Contributor I
rebecca911Contributor I
asked in Sign-up Forms
accessing all fields on form in customer profile

I have a form active on my site that allows the customer to complete a sample request form which includes their mailing address. However, I cannot see the mailing address in the customer profile. It’s collecting the information, so I know it’s somewhere, but how do I get it to display in the customer profile?

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R
Contributor I
3 years ago
G
Contributor IV
GregContributor IV
asked in Sign-up Forms
"An error occured when submitting. Please try again later." Signup form is broken. How to fix it?

Hello, I read all the google subjects on this matter yet no one found solution.I am using an adblock and because of that I am unable to finish signup email.On my iphone signup form isn’t even available..Never had this issue on any website doing a signup form.For those who would like to try and maybe figure out what is going on:www.essencehouse.co"An error occured when submitting. Please try again later." I am launching a product in few days and my squeeze page does't work which is a killler for me.Thank you for any help given, I am forever grateful.RespectfullyGreg

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G
Contributor IV
3 years ago
C
Contributor I
CoverandQuillContributor I
asked in Sign-up Forms
Link Klaviyo to Shopify banner

Is it possible to link my Shopify banner to my Klaviyo pop up sign up form to gather email addresses from the banner? I do not have an embed code to copy and paste when I’m in my sign up behaviors. Where else could I locate that? 

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C
Contributor I
3 years ago
N
Contributor III
nusrathContributor III
asked in Sign-up Forms
How Do I Completely Remove the Close Button on a Form?

hi,is there any way to hide the close button in the pop up form or flyout form?

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N
Contributor III
3 years ago
Y
Contributor I
YT123Contributor I
asked in Sign-up Forms
Embedded Forms Loading Slow

I embedded a form on a page builder for my website and that form is taking way to long to load and sometimes wont even appear on the page please help. https://www.yellowtree.com.au/pages/yellowtree-au this is the link to that page.

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Y
Contributor I
3 years ago
M
Contributor II
milkbottleloughContributor II
asked in Sign-up Forms
Triggering Back in Stock before inventory reaches zero

Howdy folks,We’re implementing back in stock for a client on Shopify and of course it works perfectly for them.  When stock equals zero the sold out button appears and the BIS button is displayed.  However, our client now wants to show the back in stock button when their inventory is at 3 or less.  This allows them to avoid over selling and keeps them ahead of their stock levels.  My approach to implementing this was to physically implement the BIS button in the product template when inventory <= 3:{% if stock_available <= 3 %} <a class="klaviyo-bis-trigger" href="#">Notify Me When Available</a>{% endif %} Of course, this does display the BIS button but the actual triggering of various JavaScript elements does not occur as Klaviyo.js is listening out for stock levels to equal 0 before working it’s magic.  Does anyone know how I can override the stock level threshold so Klaviyo’s back in stock functionality kicks in when stock is less than or equal to 3? Great s

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M
Contributor II
3 years ago
R
Contributor I
Raheel HassanContributor I
asked in Sign-up Forms
Sign up form Detailed Analytics

Hi Team,I have created a Signup form and I have setup a dropdown question in that, So my targetted audience is those who have chosen the ‘YES’ option. How can I check that how many people have chosen YES and how many of have chosen NO.Thanks 

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R
Contributor I
3 years ago
C
Contributor I
clstrongContributor I
asked in Sign-up Forms
GDPR sign-up with competition collaboration

I want to create a form sign-up which enables consent for now only our database, but our collaborating partner, which I will export and send to them after the competition closes.How do I go about setting up the right format plus, enabling exportation to specific ‘Yes’ and ‘No’ to consent? The way I’ve tried it doesn’t really seem to work as it adds both test email addresses in as ‘Yes’ when one selected ‘Yes’ and the other ‘No’. 

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C
Contributor I
3 years ago
Reynaldy
Contributor III
ReynaldyContributor III
asked in Sign-up Forms
How to edit the subscribe confirmation email

Hi all,When I registered my email at klaviyo via the form, it worked and I got an email entitled "Confirm Your Subscription".That's fine, but how do I edit that email? I want to change some of the colors in the email and edit the subject in the email, but I don't know where I can change them.Anyone can help? Help.Thank you.  

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Reynaldy
Contributor III
3 years ago
A
Problem Solver I
arianavmacProblem Solver I
asked in Sign-up Forms
Issue with Legacy form redirecting on form submission

I’m running into an issue where the the legacy form sometimes redirects to page with another form asking for the email, first name, and last name. But this only seems to happen sometimes. I’ve added the data attributes: data-ajax-submit, target, and novalidate. Thanks in advance for the help!

77210
A
Problem Solver I
3 years ago
P
Contributor I
princeContributor I
asked in Sign-up Forms
customer are not getting subscription mail

https://soleyusa.com/, newsletter subscription , customer are not getting any mail after sign up,it will be very help full this response on  page i  can see ,THANKS FOR SUBSCRIBING!Thank you for joining our mailing list. You'll be sent the next issue of our newsletter shortly

7513
P
Contributor I
3 years ago
S
Contributor I
scopertaContributor I
posted in Sign-up Forms
How can I track customers after they submit a Klaviyo embedded klaviyo form?

I have a klaviyo form embedded in my square ecommerce site however once the customer fills out the form I can’t track it.  How do i accomplish? 

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S
Contributor I
3 years ago
E
Contributor I
einnairoContributor I
asked in Sign-up Forms
Send Existing Profiles "Already Subscribed" Message + How to Hide from Existing Users

HiI am pretty new to klaviyo, store has not gone live fully.  I like to ask about signup forms(embedded). I have a page for people to subscribe. However, when I browse to this page personally, I get captured by klaviyo into the profile, even though I have not subscribed. TBH I am not sure how I got captured, my guess is maybe a popup captured me. Yes I have a popup sub message and an embedded(in its own link).  I am not sure then if I should select the radio button “Dont show to existing Klaviyo profiles”. But I want to show to everyone that has not subscribed until they sub. Am I understanding this wrong?  Is there an alternative, where I choose “show to all visitors”, but somehow will display a different message if already subscribed?  Any help would be appreciated. thanks.

7881
E
Contributor I
3 years ago
S
Contributor I
SusanFContributor I
asked in Sign-up Forms
Why Does my Sign-up form Say there are Multiple Input Fields for Birthday Property?

I’m having an issue publishing my sign-up form because it keeps popping up with this error message: There are multiple input fields for the birthday profile property. I imported from a csv file that only had one Birthday field on it and I mapped that to a custom property called Birthday. When I look at customers profiles that have that field, there is only one that shows up.I have reached out to chat, but they are not available until the morning. Anyone else have this issue and how did you resolve it? Where do I look to locate the multiples the message refers to?

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S
Contributor I
3 years ago
G
Contributor II
GillianContributor II
asked in Sign-up Forms
How Do I Removing the background Color of an Embedded form?

Hello all,First question, so be gentle :-) I have made the mistake of buying the Pro version of SeedPROD which doesn’t integrate with Klaviyo. Grrrr. Hence, I have created an embedded form. I want to remove the white background for a form. See form below:  It should be a simple task of clicking no background in the section below but nothing is actually easy with WSWYG editors. How do I remove the background? In addition, what is the easiest way to move the ‘Subscribe’ button to the next line?Lastly, in 2021, forms should be responsive. Having to create an embedded form for desktop and a separate one for mobile is quite backwards.Gillian

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G
Contributor II
3 years ago
ohjeez
Contributor I
ohjeezContributor I
asked in Sign-up Forms
Can I Capture Hidden Property Using Dynamic Values in A Form?

Is it possible to save a hidden property in a signup form that isn’t just a static string? I’d be interested in the ability to save a dynamic value that’s numeric or a date, not just a string. Even better if it can be a dynamic value. Examples:Save the current date to perform date-based calculations in flows Save UTM tags if populated Save an integer that can be incremented in a flow

10163
ohjeez
Contributor I
3 years ago
S
Contributor I
StefTechContributor I
asked in Sign-up Forms
Translation of the error message in the pop-up

Hello,I am French and I use a translator so I want to apologize in advance.After searching for several hours, I still can't find how to translate the error message on my pop-up newsletter form.I would like to translate "This field is required" as shown in the screenshot in French.If you have the solution I'm interested!Thank you and have a nice day

4921
S
Contributor I
3 years ago
L
Contributor I
LizelContributor I
asked in Sign-up Forms
Pop up sign up form is showing on my multiple account store

Good day! We’re having an issue on the pop up.I would like to ask your help on our account. We have 2 accounts for KlaviyoWe've created a sign up form, pop up in one of our store, which is the Evoletsgame.com. However, this pop up is also showing on our 2nd Shopify store which is the Evoretro.ca. Please note that the pop up is not supposed to show in “Evoretro.ca” as it was set up for Evoletsgame only. Please advise on this. Hoping for your immediate feedback.Thank you!

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L
Contributor I
3 years ago
B
Contributor I
BartfishContributor I
asked in Sign-up Forms
Signup Forms - Trigger on Click

I want to fire a Klaviyo Popup form when a user clicks a specific class (ex: .sizing) that’s attached to a text link. We have a headless site and this is how we’re using Justuno to trigger popups. We’d love to fully switch to Klaviyo’s popups, but can’t seem to find a way to do this.

7102
B
Contributor I
3 years ago
Brett_Gatsby
Problem Solver IV
Brett_GatsbyChampion & Partner
posted in Sign-up Forms
How to add a Klaviyo Form on your Shopify Order Confirmation page (GIF)

Hi everyone - not sure if this is well known and I just was out of the loop, but I recently discovered a quick win for adding a Klaviyo embedded form to the Shopify Order Confirmation page.I used to think getting a form on that page required a developer but there’s a place in Shopify » Settings to just drop the Klaviyo form embed code. Gif below or step by step guide here.Great use-case for collecting more info about your customers right after they purchase, especially now with the BFCM rush.The gif and guide show an Instagram handle field using it to build influencer / community since that’s what Gatsby specializes in, but this strategy can be used for anything you want, like getting birthdays or product preferences to customize email flows, segments etc. Really good low hanging fruit opportunity that we’re seeing a lot of our clients jump on. Thought it would be good to share given that we’re getting into “the season of acquisition” with BFCM as @chasedimond just talked about on the

4232
Brett_Gatsby
Problem Solver IV
3 years ago
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