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kaidicksonContributor I

Campaigns and Flows

Drop in email conversion after turning on flows

Hi all, I recently started flows for abandoned cart / browse and checkout which have done really well. I had the carts timer delay for 15 Minutes which aided a lot of conversions but think may have messed with my campaigns. I noticed the revenue from campaigns drop a lot is this normal or how can I fix this? Thanks

yoonseulContributor I

sign up form embed into order page

I added the embed code into the section above in the picture, but I can’t see sign-up form in the order confirmation page. Is there a way to solve this problem? I am using Shopify.

rarpiaContributor I

Campaigns and Flows

More ‘complex’ flows

Does anyone have experience on more ‘complex’ flows like the ones described by some advertisements? (see attached)I need information on what type of triggers are used or can be used. Maybe you can direct me to other threads where this is discussed or tutorial.All I see from Klaviyo is pretty straight forward and I have that covered.My ecommerce store is for props and accessories for photographers.Thank you!

PeanutandHoneyContributor I

Error message when customer tries to sign up for newsletter for a discount

Hi Friends, I have tried various ways to remedy this error message. But none of the suggested fixes is working. Please let me know how I can get this submission working instead of an error message from Klaviyo!

qmanagerContributor I

Integrations and Reviews

Klaviyo integration for WP form not working anymore

I have 4 forms on my WP site. 3 of submit and integrate with one list on klaviyo and this is working fine. But the 4th form which integrates to a different API key isn’t showing me the a list of my Lists in Klaviyo. Any idea why this would be happeneing? The form does seem to send the subscribers to profiles in Klaviyo.

megest1994Problem Solver I

Campaigns and Flows

Klaviyo Judge.me Reviews Issue

Hey everyone, A customer has brought to our attention that our Judge.me reviews flow is linking incorrectly. If a customer ordered multiple products, they all show as options for review, however, the link to review for all of them goes to the first product in the list. For example, with the image attached here all of the “review now” links go to the Cowl Top in Ivory. The code for the “review now” link is: {{ event.products.0.review_rating_url }}What is set up incorrectly here?

maydelContributor II

Campaigns and Flows

Where did the Save button go??

I just lost an hour’s worth of work on my latest email campaign because the save button is gone from the top of the template editor. I didn’t want to save the email as a template so I clicked the Exit button thinking I might be prompted to save. All I got was the standard browser pop-up asking if I wanted to leave the page without saving my changes. I chose “Stay on page” three times (the pop-up appeared three times in a row) but the page exited and refreshed itself anyway without saving anything I had just done.Klaviyo obviously didn’t save the content in the background so why is the save button gone?? How am I supposed to save my work and prevent this from happening again?

Abdur RafayContributor I

Signup Issue

So I have a signup form on Klaviyo, when I see that form on my shopify store there’s a clear difference in font style and size on the buttons. On Klaviyo the text on one of the button is ‘Get My Discount’ on shopify it has changed to ‘GET MY DISCOUNT’ also the font style has changed. This has happened with the other button too.I have attached the pictures to show the difference with the font on the buttons and the form itself. Button Font Difference Klaviyo Form on Klaviyo vs how it shows onShopify

NOX_WillContributor I

Campaigns and Flows

Create properties from carts on Woocommerce

Hello to all!Like many, we have a multilangual Woocommerce store. We are starting to use a flow for abandonned checkout and want to be able to send email in French or English.We see two ways in doing so; either with the property “Locale: Language” but that property doesn’t seem to be updated on the profiles/checkout.Our website use this architecture for the linksFrench : https://noxgaming.caEnglish : https://noxgaming.ca/enHowever, we still don’t see how we can use those too.Could you help us by helping us how we can add those properties?Thank you!

Byron1989New Member

All Klaviyo Newsletter sign ups marked 'Email Never subscribed'

I have a pop up email form. For new customers to sign up for the marketing emails and get a discount. However whenever this form is filled in a new profile is created but the user is not added to my newsletter list and is instead marked with “Email Never Subscribed”

kaidicksonContributor I

Campaigns and Flows

Drop in email conversion after turning on flows

Hi all, I recently started flows for abandoned cart / browse and checkout which have done really well. I had the carts timer delay for 15 Minutes which aided a lot of conversions but think may have messed with my campaigns. I noticed the revenue from campaigns drop a lot is this normal or how can I fix this? Thanks

yoonseulContributor I

sign up form embed into order page

I added the embed code into the section above in the picture, but I can’t see sign-up form in the order confirmation page. Is there a way to solve this problem? I am using Shopify.

rarpiaContributor I

Campaigns and Flows

More ‘complex’ flows

Does anyone have experience on more ‘complex’ flows like the ones described by some advertisements? (see attached)I need information on what type of triggers are used or can be used. Maybe you can direct me to other threads where this is discussed or tutorial.All I see from Klaviyo is pretty straight forward and I have that covered.My ecommerce store is for props and accessories for photographers.Thank you!

qmanagerContributor I

Integrations and Reviews

Klaviyo integration for WP form not working anymore

I have 4 forms on my WP site. 3 of submit and integrate with one list on klaviyo and this is working fine. But the 4th form which integrates to a different API key isn’t showing me the a list of my Lists in Klaviyo. Any idea why this would be happeneing? The form does seem to send the subscribers to profiles in Klaviyo.

megest1994Problem Solver I

Campaigns and Flows

Klaviyo Judge.me Reviews Issue

Hey everyone, A customer has brought to our attention that our Judge.me reviews flow is linking incorrectly. If a customer ordered multiple products, they all show as options for review, however, the link to review for all of them goes to the first product in the list. For example, with the image attached here all of the “review now” links go to the Cowl Top in Ivory. The code for the “review now” link is: {{ event.products.0.review_rating_url }}What is set up incorrectly here?

maydelContributor II

Campaigns and Flows

Where did the Save button go??

I just lost an hour’s worth of work on my latest email campaign because the save button is gone from the top of the template editor. I didn’t want to save the email as a template so I clicked the Exit button thinking I might be prompted to save. All I got was the standard browser pop-up asking if I wanted to leave the page without saving my changes. I chose “Stay on page” three times (the pop-up appeared three times in a row) but the page exited and refreshed itself anyway without saving anything I had just done.Klaviyo obviously didn’t save the content in the background so why is the save button gone?? How am I supposed to save my work and prevent this from happening again?

Abdur RafayContributor I

Signup Issue

So I have a signup form on Klaviyo, when I see that form on my shopify store there’s a clear difference in font style and size on the buttons. On Klaviyo the text on one of the button is ‘Get My Discount’ on shopify it has changed to ‘GET MY DISCOUNT’ also the font style has changed. This has happened with the other button too.I have attached the pictures to show the difference with the font on the buttons and the form itself. Button Font Difference Klaviyo Form on Klaviyo vs how it shows onShopify

NOX_WillContributor I

Campaigns and Flows

Create properties from carts on Woocommerce

Hello to all!Like many, we have a multilangual Woocommerce store. We are starting to use a flow for abandonned checkout and want to be able to send email in French or English.We see two ways in doing so; either with the property “Locale: Language” but that property doesn’t seem to be updated on the profiles/checkout.Our website use this architecture for the linksFrench : https://noxgaming.caEnglish : https://noxgaming.ca/enHowever, we still don’t see how we can use those too.Could you help us by helping us how we can add those properties?Thank you!

Byron1989New Member

All Klaviyo Newsletter sign ups marked 'Email Never subscribed'

I have a pop up email form. For new customers to sign up for the marketing emails and get a discount. However whenever this form is filled in a new profile is created but the user is not added to my newsletter list and is instead marked with “Email Never Subscribed”

GT MarketingContributor I

Campaigns and Flows

IP address does not like recepient email

Hi there,I am currently having an issue trying to figure why one of my emails has bounced. Most of the bounce reasons I am able to get my head around but I am struggling to find a definitive answer to this problem.The error is “[IP Address 1] does not like recepient. Remote host said: [IP Address 2] recepient address rejected: Access denied.”It’s a soft bounce and it’s under the category of Reputation. I could understand if the email was bouncing because of our sender reputation, however our reputation is quite high now and the error message states that it’s the recepient address that’s being rejected.

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