Welcome to the Klaviyo Community!

Why do my "View in browser" links break/stop working

Hi Everyone Does anyone know a fix or why my “view in browser” links stop working or break after a while, below is a screenshot of the error message I receive when trying to access one of these links. This seems to happening to me more frequently of

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13 hours ago

GabbyEspositoCommunity Manager

Product updates and announcements

K:LDN 2026: A community-powered day in London

On June 30, Klaviyo brought customers, partners, marketers, operators, and brand leaders together at Tobacco Dock for K:LDN 2026, the company’s flagship EMEA event and the centerpiece of a broader week of programming across London, Paris, and Berlin.

ErinStudio336Contributor I

Sending Domain activation. not working

Hi, I added NS and TXT records to my domain provider, GoDaddy. My domain is studio336.com and I was trying to set up for hello.studio336.com and help.studio336.com. They were marked as verified on Klaviyo. I received a notification saying it was read

WW Trade SolutionsContributor I

Domain activation not possible

Hi All,I have successfully added all required DNS records for my domain cabilion.com and the status shows as 'Verified' in my Klaviyo account. However, the 'Activate' button remains greyed out and I am unable to click it.I have already tried the foll

Adil Abid RajaContributor I

Developer Group

Salesforce Nonprofit Cloud Integration Question

I have a question regarding the Salesforce integration with Klaviyo.Previously, I successfully integrated Klaviyo with a Salesforce NPSP org using the standard Salesforce connector and authentication process, which required the Salesforce security to

541

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dazedandconfusedContributor I

SMS unsubscribe link showing wrong logo + no way to contact support or upgrade

Hey all,Hoping someone here has run into this or can point me in the right direction, because I'm going in circles trying to get help.The bug: The SMS unsubscribe link is displaying the wrong logo, it looks like one of our partners' logos scraped fro

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thomas83Contributor I

Klaviyo and t-online - the massive problem without a real solution (2026)

Hello.We left Klaviyo some time ago because you were experiencing massive issues with the T-Online ISP and T-Online mailboxes.The proposed solutions, workarounds, negative reputation issues, and hard bounce problems were not acceptable to us, which i

cumesyContributor IV

Silent suppression of MMS

Hi,I have a database of approx 12k customers that we regulary text our specials to. Recently we have been getting less responses from our MMS campaigns, after much investigation I believe that this is due to “Silent Suppression” of our MMS, were text

adrq_Contributor I

Klaviyo "Replace" button

Just wanted to flag and raise concern regarding the way the “replace” button has been buried behind the 3 dots settings. This is NOT making our work easier and I understand you want to push the remix AI but this is not it. It just adds friction. Plea

911

PaddyCumiskey_CCContributor I

Klaviyo Rivo Integration

I am working in an account using Rivo loyalty solution. We would like to utilise a Klaviyo pop-up to collect new customer data and add them into the loyalty scheme as this will be the leading new customer offer. The rivo native integration is on-way

1121

E

ErinStudio336Contributor I

Sending Domain activation. not working

Hi, I added NS and TXT records to my domain provider, GoDaddy. My domain is studio336.com and I was trying to set up for hello.studio336.com and help.studio336.com. They were marked as verified on Klaviyo. I received a notification saying it was read

Adil Abid RajaContributor I

Developer Group

Salesforce Nonprofit Cloud Integration Question

I have a question regarding the Salesforce integration with Klaviyo.Previously, I successfully integrated Klaviyo with a Salesforce NPSP org using the standard Salesforce connector and authentication process, which required the Salesforce security to

541

D

dazedandconfusedContributor I

SMS unsubscribe link showing wrong logo + no way to contact support or upgrade

Hey all,Hoping someone here has run into this or can point me in the right direction, because I'm going in circles trying to get help.The bug: The SMS unsubscribe link is displaying the wrong logo, it looks like one of our partners' logos scraped fro

531

T

thomas83Contributor I

Klaviyo and t-online - the massive problem without a real solution (2026)

Hello.We left Klaviyo some time ago because you were experiencing massive issues with the T-Online ISP and T-Online mailboxes.The proposed solutions, workarounds, negative reputation issues, and hard bounce problems were not acceptable to us, which i

cumesyContributor IV

Silent suppression of MMS

Hi,I have a database of approx 12k customers that we regulary text our specials to. Recently we have been getting less responses from our MMS campaigns, after much investigation I believe that this is due to “Silent Suppression” of our MMS, were text

adrq_Contributor I

Klaviyo "Replace" button

Just wanted to flag and raise concern regarding the way the “replace” button has been buried behind the 3 dots settings. This is NOT making our work easier and I understand you want to push the remix AI but this is not it. It just adds friction. Plea

911

PaddyCumiskey_CCContributor I

Klaviyo Rivo Integration

I am working in an account using Rivo loyalty solution. We would like to utilise a Klaviyo pop-up to collect new customer data and add them into the loyalty scheme as this will be the leading new customer offer. The rivo native integration is on-way

1121

N

nstassartContributor I

How to get Conversations API access enabled (send + read WhatsApp conversation messages)?

Hi all, We're an ecommerce brand (Shopify + Klaviyo) using Klaviyo WhatsApp as our customer support channel, and we're building an internal dashboard that unifies email + WhatsApp conversations in one place. The docs for `POST /api/conversation-m

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