I’ve implemented event tracking to the letter following this support doc (https://developers.klaviyo.com/en/docs/integrate_with_a_shopify_hydrogen_store) and it just … doesn’t work. No network requests are attempted nor are there any errors thrown when the storefront code attempts to call klaviyo.track.
Is there still event tracking support in onsite for current versions of Hydrogen? Is the documentation current/accurate?
Hi
We do still support integrating with a Shopify Hydrogen store, yes, and our guides are updated to reflect the current code snippets you need. Would you mind sending over screenshots of the snippets you added to your site and letting me know where you posted them? That’ll help determine if this issue is related to how these snippets were added.
Additionally, did you integrate yet with the native Shopify integration? Despite being a hydrogen store, this step will need to happen first before the integration can work as expected.
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