We are new to Klaviyo
When we try to segment based on Objects - e.g. Details of a sale we save as an object. WE want to find users who have purchased a specific product, he resulting dynamic segment is not reliable. In source about 50% of th users in th segment did NOT buy the product.
We have had a case in with technician support for about a week now -- no result yet although have acknowledged the issue.
We bought into Klaviyo specifically because of this feature (filtering on objects), but the product is right now unusable for our purposes
Solved
Segments don't work properly??
Best answer by cadence
Oh no
Are you able to share more details on how your objects are structured and what your segment looks like? Happy to take a look
Cadence / Book a demo
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