The Notify Me Back In Stock Button not showing on all sold out products

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The back in stock notify me button is not showing on all of my sold out products, only some. I noticed that my Shopify theme had an update, so I updated it but the issue is the same. What can I do to fix this?

whereisjadAnswer

Expert Problem Solver IV

@Quirkyfi could you share examples? or distinguish something about the products where back in stock works and where it doesn’t? Is it about having all variants out of stocks or only some? or whether the out of stock variant shows up first vs being in the middle and the fact that switching to it there is no response to the button changing or anything. Details matter

— Jad A | Klaviyo + Shopify + API Integrations Specialist • 7+ Years' Experience Helping with new setups, seamless integrations, and API connections—happy to connect. http://ja-technical-consulting.xyz/

whereisjadAnswer

Expert Problem Solver IV

@Quirkyfi could you share examples? or distinguish something about the products where back in stock works and where it doesn’t? Is it about having all variants out of stocks or only some? or whether the out of stock variant shows up first vs being in the middle and the fact that switching to it there is no response to the button changing or anything. Details matter

— Jad A | Klaviyo + Shopify + API Integrations Specialist • 7+ Years' Experience Helping with new setups, seamless integrations, and API connections—happy to connect. http://ja-technical-consulting.xyz/

Byrne C

Community Manager

Hi @Quirkyfi,

Are you still experiencing this issue? Happy to look into this - would just need to know a bit more information, like if this issue only occurs for certain variants, or entire products as a whole. Are you seeing entire products that have their Shopify inventory set to zero (not just in one location, but in your entire store), but aren’t seeing the “Notify me when available” button for?

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