Hi ​@Aleh,

Welcome to the Klaviyo Community and thank you for your question!

In my experience these are usually approved pretty quickly. 

As this question relates to a specific account, I would recommend contacting Klaviyo Support - they should be able to identify the reason it hasn’t been marked as approved yet.

Thanks
David

hi ​@DavidV 

they’re not getting approved if they were created via API

unfortunately the support have been less than useful, all they offer is writing an email to them to approve a flow each time i create it via API, which kinda defies the purpose of using API

Hello ​@Aleh , 

Klaviyo's transactional email verification is typically automated but can take longer for API-created flows. Since manually created flows are reviewed faster, it’s likely an internal processing delay. To expedite verification, ensure your sender identity (domain authentication) is fully set up and reach out to Klaviyo support with the flow ID for manual approval. Let me know if you need help implementing a workaround.

It seems Klaviyo currently lacks automated approval for API-created transactional flows, requiring manual intervention. A potential workaround is cloning a manually approved flow via API instead of creating a new one each time. If you'd like, I can help explore a more efficient solution. Let me know how you'd like to proceed.

Hi ​@Aleh,

I just spoke with our engineering team about this issue - it is expected that flows created via API will take longer to have their emails be approved for transactional status than flows created manually. That being said, I can confirm that eventually, they should be approved/denied. This should take up to 24 hours. Were the emails in your flows approved, and if so, how long did this end up taking you?

-Byrne

Hi ​@MANSIR2094, this unfortunately won’t work since every new flow will have new content, so will require re-approval

Hi ​@Byrne C , the recent flows that we created via API (with transactional=true) have not been approved in more than two days

Hi ​@Aleh ! 

I wanted to follow up on this and check to see if your API-created transactional flow was ever approved? 

Hi ​@emma.owens 

A couple of them got approved but the rest were stuck indefinitely.

Thanks, Aleh.