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Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.
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Hi,  When I try to set up any of the order status flows eg. order confimation, in the settings it gives me the message “While your Shopify store is integrated with Klaviyo, we are not currently receiving any Placed Order data” is this just because I havent lanuched my stire yet and had any orders?Many thanks W
Hi - experiancing an issue where no matter how I set up our Product Feed it always displays just one combination of our product which has different variants. For example, we sell Body Wash and on the PDP  there are different scents and sizes you can choose. Klaviyo only ever displays the product name: Body Wash, the price of our most expensive variant, and the image of a different size and scent.  I want to be able to do dynamic recommendations based off scent, so that if someone purchased Sandalwood Body Wash Klaviyo recommends Sandalwood Shampoo, Deo and Hair Paste. Is there a way to just upload a custom data feed with our variants more broken out?
Hi,  We integrated Klaviyo to our ManyChat account, and we want to have a double opt-in confirmation for the users giving their emails or wanted to be on our subscriber’s list. Is it possible to send a confirmation for their subscription once the emails are already transferred to Klaviyo Lists without going through the signup form? Is Klaviyo double opt-in only possible for signup forms or are there any other ways to use Klaviyo double opt-in option? Looking forward to hearing from you.  Many thanks, Jen
When a client begins the checkout process in our WooCommerce site, Klaviyo picks ups the event as “Started Checkout”, but it doesn’t recognize when the order is placed. Even after the checkout process ends and we receive an email from WooCommerce letting us know that there’s a new order, Klaviyo still shows it as “Started Checkout” and not as “Placed Order”.What could be causing this? The products we sell are each custom made, so we don’t charge our clients upfront. Is the fact that our clients are not paying during their checkout process, causing Klaviyo to keep it as “Started Checkout” and not as “Placed Order”? What is the trigger that Klaviyo picks up to turn “Started Checkout” into “Placed Order” with WooCommerce? Even when I change the status of the order on WooCommerce from “Processing” to “Completed”, Klaviyo keeps showing the event as “Started Checkout” instead of “Placed Order”. Thanks!
Hi! I recently finished integrating my ecommerce (custom code, no vendor) with Klaviyo.Imagine you’re a first time visitor, the events that will be logged are the following, in order:Active on site Viewed product Added to cart Started checkout Identify (email) Identify (first name, last name) Placed order (server side) Ordered product (server side)So, when testing, I realized that events prior to the Identify calls will not be retroactively recognized when the customer finally inputs his email.This means most of the events I’m interested in will not be registered for first time visitors. Example: I’ll have a person’s email, but the Started Checkout event will not be registered, which is arguably the most important event in ecommerces, because it happened prior to the Identify call,I could log Started Checkout after the user submits his email (and /identify has been successfully called). Although it is not the logical order of events happening, that would not matter as customers that do
Hi! I’m getting this error when i try to Connect to WooCommerce from Klaviyo Integrations:Unable to access the orders API, please check connection settings and try again. If I generate a new pair of keys and select Legacy API, it connects, but I want to use the new API so it can sync periodically. The site is behind Cloudflare. I tried to set a firewall rule to allow Klaviyo user agent but no luck.I would like to know what may be causing this. Thank you,
