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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1241 Topics
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Contributor I
RabmeercatContributor I
asked in Integrations and Reviews
Right Click Has Been Disabled since we started using Klaviyo on our Shopify store

Hi there, Since we started using Klaviyo we have noticed that the ability for site visitorsto right click on an image on our site has been disabled.  Is there a setting in Klaviyo to enable this agin please?EpicDraws.com

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David To
Klaviyo Employee
2 years ago
M
Contributor III
motionrcContributor III
asked in Integrations and Reviews
Is there a way to trigger cookies without clicking a link in a Klaviyo email?

According to the Klaviyo Help Center, a user is only cookied if 1) they fill out a sign up form and 2) if they click on a link in a Klaviyo generated email.  We have a large number of customers who are active in our Klaviyo database, but they will frequently clear their browser cache and NOT click links in our emails. Given this situation, we cannot track their activity (view product, add to cart, checkout, etc.)  on our website.  Is there any workaround for this?  Any other way to track/cookie an existing Klaviyo user without asking them to click links in our emails?Mark 

4053
Dov
2 years ago
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Contributor I
UrbanTContributor I
asked in Integrations and Reviews
Product tracking help

Hi, I’m trying to add the Viewed Product tracking to my Shopify theme but it doesn’t seem to be working.  The ‘Active on Site’ works but there is no data in the ‘Viewed Product’.  I have a Shopify 2.0 theme and have copied the product tracking snippet into the Custom Liquid section of my default product page plus all of my custom product pages as per the installation instructions.  Is there anything else I need to do?Thanks. 

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alex.hong
2 years ago
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Contributor I
tundek79Contributor I
asked in Integrations and Reviews
Integration with Recharge V2

Hi everyone, i have a quick question. I’m having problem with integration recharge V2 with Klaviyo. Unfortunately, the V1 that was installed and working properly has been removed. The main issues is that the integration on Recharge say it is connected, but on klaviyo, it says go to the recharge admin to finish the integration. And all the metrics are no longer showing any data received (Started subscription, cancelled subscription etc).Screenshot for RechargeKlaviyo screenshotKindly advise on what could be done. Attached are the screenshot for your reference. Thanks

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David To
Klaviyo Employee
2 years ago
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Contributor I
Gio_raiseyourhandContributor I
asked in Integrations and Reviews
How can I Import a .csv with a custom property to match the 'Placed Order' event ?

Hey guys, hope you’re fine.We have 10k contacts in our klaviyo account and we want to expand our contacts list importing a .csv file.At the moment, we don't know which of these 10,000 klaviyo contacts placed an order.On every klaviyo contacts, the property “Placed Order” is egual to zero.As I said, we have a .csv file to import: 70% of the .csv file contacts’ are already in the klaviyo contacts list.This .csv file has a field called “orders” which indicates the number of orders made by each contact.Our goal is to import this .csv file and refresh the klaviyo contacts’ property “Placed Order” to better understand how many orders were placed by each klaviyo contacts.I’m concerned about few things:I read on others community questions like this:  that by importing a .csv file with an additional data field relating to “orders”, klaviyo will match the data of the .csv file with those already existing in klaviyo and will add the additional data relating to orders for each contact. Is it corre

7236
retention
Partner - Platinum
2 years ago
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Contributor I
nabilahContributor I
asked in Integrations and Reviews
Confusion between API integration and pre-built integration

Hi there,We’ve integrated our Shopify store with Klaviyo and have also set up website tracking. We’re planning to add the “Viewed Product” and “Added to Cart” events sometime soon. We plan to set up a Welcome Series flow, Abandoned Cart flow, Browse Abandonment flow, and Post-Purchase flow.  My question is that, is the pre-built integration between Shopify and Klaviyo enough to set up these flows or do we need additional integration via API?

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DavidSandel
Partner - Silver
2 years ago
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Contributor I
rokibul hassanContributor I
asked in Integrations and Reviews
How to setup Klaviyo web tracking in Shopify Dawn theme store?

I tried to lot but I could not setup Klaviyo web Tracking in my Shopify Down theme store. I don’t Understand how to setup Because the theme are updated 2022.  Will you help me with this..?

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Akers Digital
Partner - Silver
2 years ago
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Contributor III
hanpetContributor III
asked in Integrations and Reviews
Integrations with non-supported platforms

Hi all,we’re running on Shopware 6 and would like to fully integrate Klaviyo.Is there documentation on what aspects to consider? This would be nice to get an overview. The current documentation for integrating non-supported platforms says to contact customer support 

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David To
Klaviyo Employee
2 years ago
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Contributor I
charles111Contributor I
asked in Integrations and Reviews
Klaviyo not integrating with woocommerce

I have not been able to integrate klaviyo to woocommerce. I have been getting errors for days. I deactivated some plugins but it still gives the error. Please how can you resolve this???The Error: We encountered an error while attempting to establish an integration between WooCommerce and Klaviyo. To resolve, please review the troubleshooting steps outlined in our Help Center. Details: Non 200 Response Received

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Dov
2 years ago
C
Contributor III
crobinuk
asked in Integrations and Reviews
No Currency Field?

We have successfully set up JavaScript tags and server-side Track API calls, but I can’t see a “currency” field in any of the JavaScript or API calls?“Viewed Product” Event in client-side JavaScript “Added to Cart” Event in client-side JavaScript “Started Checkout” Event in client-side JavaScript “Placed Order” server-side API Call  “Ordered Product” server-side API CallWe’re an ecom retailer that processes transactions in 10x currencies and would need to record the currency and appropriate language for each of these calls. I would expect Klaviyo to convert the transaction currency to the account currency reporting (eg. it would make no sense adding Swedish Krona to US Dollars) and to also have a way to pull the right language/currency catalog for any abandonment emails, etc.Have read some other posts on this forum that suggests that Klaviyo can’t do any of this though, and that the solution is to set up a new Klaviyo account for each currency you deal with(!)Is this still the case?

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C
Contributor III
2 years ago
O
Contributor I
OnlysilverContributor I
asked in Integrations and Reviews
Issue with Klaviyo integration in Prestashop

Hello,I have an online store created in prestashop (Version 1.7.6.3). The server works with Plesk in its latest version with Php 7.3.I have installed the free Klaviyo module and I have configured it following the manual. Everything worked correctly until I got to the API integration.When I integrate Klaviyo with Prestashop, I add the address of the online store, the Prestashop Webservice API and permissions are correct.I click on "Click here to retrieve the list of shops" but I get the following error: Please make sure your webservice key has permissions to the 'klaviyo' resource.I have tried with another server but the problem persists, could you please advise me?Thanks

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Dov
2 years ago
raWildflows
Partner - Silver
raWildflowsPartner - Silver
asked in Integrations and Reviews
Woocommerce integration checkout subscription box isn't showing properely

 Hi team,Quick question:I’m using the Woocommerce x Klaviyo integration and checked “collect email subscribers” in settings.The checkbox and text are overlapping - how do I fix this? How to remove the line between the ‘subscription’ and ‘account creation’ checkbox? How do I remove  the word “(optional)”?If anyone can help me with one or more of these questions - I’d be very grateful :)

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DavidSandel
Partner - Silver
2 years ago
M
Contributor I
MarianTContributor I
asked in Integrations and Reviews
Integration problems

Hello guys,I have some problems with communication between.I want to integrate opencart with my website. I got this error:  We were unable to connect to your account. Please verify your settings. Any another website i add it works, but not with mine.  I want to install signup forms. In source i find the code, but i got this error: Unable to detect that signup forms are successfully installed on your site.And another thing. On feed. On every feed i got this error:  Error fetching feed. The URL specified returned a 503 status code. Your feed must return an HTTP 200 response to be valid.  Do you know how can i fix this? P.S. i use cloudflare but is on pause.Thank you  

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David To
Klaviyo Employee
2 years ago
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Contributor I
Gio_raiseyourhandContributor I
asked in Integrations and Reviews
Mailchimp migration

Hey guys,  hope you’re safe!We’re migrating from our MC account into klaviyo.As you already know, MC marks every contact with a specific “tag”.There are 4 different tags:empty (someone who bought, but not agreed with subscription); subscribed and /or unsubscribed; cleaned (someone who bought, agreed with subscription but, after the purchase, bounced a lot of emails and is no longer reached by email because it is a very "cold" contact);Now, we have 0 empty and a lot of cleaned contacts. We’re concerned about cleaned contacts management during the migration.I know that unsubscribed contacts, after the migration from MC and thanks to the migration of statistics from MC, are listed in specific field called “suppressed profiles” in the Klaviyo “Profiles” section.Our Goals: We don’t want reach out these cleaned contacts with klaviyo, also, we need to add these cleaned contacts to our customer order history in shopify (“customers” section in shopify dashboard);Also, thanks to your video tutor

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alex.hong
2 years ago
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Contributor I
hayleyfmContributor I
asked in Integrations and Reviews
New Woocommerce plug in - do we need to do anything?

I received an email instructing me to load the new woocommerce plug in. I have already got it loaded. will it update automatically or do I need to start again. The link the email took me to was to integrate woo with klaviyo but there is no mention of updating an existing plug in?Thanks

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H
Contributor I
2 years ago
J
Contributor I
JamesDContributor I
asked in Integrations and Reviews
Shopify Coupon Question

When creating coupons in Klaviyo for an abandoned cart flow, do I need to create the coupon in shopify as well? I created the coupon in Klaviyo but I dont see the coupon in Shopify and I dont want customers that get this coupon to not be able to use it because it doesent exist in shopify.

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J
Contributor I
2 years ago
C
Contributor I
CharContributor I
asked in Integrations and Reviews
Shopify integration isn't working. Not tracking Placed Orders. Product catalog isn't updating.

I’m not sure what happened but my tracking isn’t working properly. It has been about 45-50 days since Klaviyo has tracked placed orders. I have updated Shopify integration, added codes manually, checked this forum with no avail. Please help me figure this out. 

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alex.hong
2 years ago
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Contributor I
sjcarterContributor I
asked in Integrations and Reviews
Multiple user-rated questions

I can see in your help topic “Configure your email template to collect user ratings” that the example has one question and then the user rating scale below rated 1-10. My question is - is it possible to have an email template with multiple questions and user scales for each? Or would I need something like Typeform for that? 

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David To
Klaviyo Employee
2 years ago
P
Contributor I
PanosContributor I
asked in Integrations and Reviews
Why are Some of My Products Not Showing in my Catalog?

Hi forum!I am seeing some of my products that are not published in my catalog. I have connected Klaviyo with Woocommerce. They have the latest versions of software both Klaviyo plugin and Woo.All items are in stock. Is there an option to “resync”?I don't seem to be able to find such option.Any suggestions? Many thanks for your time!Panos

27863
Taylor Tarpley
Community Manager
2 years ago
M
Contributor I
marksContributor I
asked in Integrations and Reviews
New user - Custom fields from WooCommerce to Klaviyo - Help/Training

I have a new user to Klaviyo and want to be able to export custom fields from Woocommerce such as the sb totals, birthdates etc. I have looked at the API documentation and struggling. Could some point me to some training material or videos etc. I would consider paying for some training. Please help/advise.

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alex.hong
2 years ago
G
Problem Solver I
giannishadjProblem Solver I
asked in Integrations and Reviews
Any ideas why Woocommerce Klaviyo Integration Fails?

I try to integrate the two but I get a failure message. Any ideas why?  

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alex.hong
2 years ago
B
Contributor I
boversoeContributor I
asked in Integrations and Reviews
Adding tracking link to e-mails from Magento 2

Hi, We are integrating our Magento 2 with Klaviyo. I would like for us to move all of our transactional e-mails to Klaviyo. How do we “send” the track and trace link from our Magento setup to Klaviyo?

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David To
Klaviyo Employee
2 years ago
J
Contributor I
julipernContributor I
asked in Integrations and Reviews
Integrating with new Shopify Theme

I’m working on a new Shopify theme. Klaviyo is integrated with my live theme. Do I need to do anything to link it to the new theme that is not yet live? And if so, how?

10162
Dov
2 years ago
M
Contributor I
moizmbContributor I
asked in Integrations and Reviews
Unable to access: woocommerrce-shop-url.com/wc-api/v1. 403 authorization error

I’m trying to integrate my woocommerce shop with klaviyo. I regenerated my access keys and secret and have tried connecting using postman and that works fine. The postman URL that i tried is https://in.boredgamecompany.com/wp-json/wc/v3/orders/My shop URL is https://in.boredgamecompany.com and my secret and password is in the integration. However i get error Unable to access: https://in.boredgamecompany.com/wp-json/wc/v3/. 403 authorization error Im not sure how to proceed since all my campaigns are blocked due to this. Please assist

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L
Contributor I
2 years ago
A
Contributor I
andrewbarkerContributor I
asked in Integrations and Reviews
My Add to cart event is not firing on the Analytics

Hello everyone, My add to cart action is not firing on the anlytics section when ever i try to add to cart on the website the event dos not fire on that time. I have tried every thing on the website and also added the code provided on the article but still the same no solution and i will be sharing the code with you guy. Please have a look at the code.

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JeffV.klaviyo
Klaviyo Employee
2 years ago
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