Learn with Klaviyo
Your one-stop shop for the latest trainings, advice and learnings from our team of Klaviyo experts
- 128 Topics
- 145 Replies
Attention Community 🗣Looking to get started making 💰using Klaviyo SMS? Look no further, because we have the training for you.Attend our live training: Klaviyo fundamentals Getting Started with SMS this Thursday, May 5th at 9:00 AM EDT. You have less than 48 hours before we begin:In this session, we will cover:Enable SMS in your account Start collecting SMS consent Learn where in Klaviyo you can send SMS (hint- everywhere you could have sent an email) Start tracking SMS subscribersWe’re equally excited to announce that we have not one, but two additional interactive SMS workshops lined up for you this month. The latter workshop will be led by Nicolas Lamiraux (a former Klaviyo support all-star turned customer education all-star) & Jemma O'Leary, lover of cats, condiments, and sharing her marketing knowledge to inspire brands and people!Join us for an interactive session on enabling SMS in Klaviyo (North America) on May 5th at 12:00 PM EDT & for our friends across the pond, Ena
New to Klaviyo and not sure where to start? Learn how to hit the ground running with the Klaviyo Academy! Head to Getting Started with Klaviyo to find success from day one. In just over an hour, you’ll learn how to set up your account and use Klaviyo’s core features to drive revenue and own your brand’s destiny. More specifically, you’ll be guided through: How to set up your account How to integrate your store, former ESP, etc. with Klaviyo Why deliverability and warming your account is important How to gain new subscribers with forms What the difference is between lists and segments What key flows to set live When and what to send in SMS and email campaigns How to analyze the data in your account Happy sending!
Welcome! So you’re using Klaviyo, and want to know how your account is performing. An audit is a great way to assess your performance. We’ve created a 4-part series of Community posts that will walk you through an audit of your Klaviyo account. You’ll take a look at your deliverability, flow and campaign strategy, and subscriber acquisition. You’ll have a better understanding of your overall account health, areas of opportunity, and resources for further learning. Find All Four Parts: Continue leveling up your account with Live Trainings. Sign up for upcoming trainings and find past training and strategic guidance at the Klaviyo Academy. Happy sending!
Thank you to all who joined the special edition Enabling SMS session hosted in our Australia timezone today!Whether you attended the live session or not, you can still review the session replay and access all the resources we mentioned during the training. Watch the replay below👇: _______________________In this session, we will: reveal our newest SMS features in Australia and enabled your accounts with SMS so you could start capturing SMS consent with a signup form. 📚 A few resources we will share during the session:Ready to become an SMS pro? Check out this online course: SMS Strategy Certification What should you build next?Request a long code Verify that your SMS sign up form is functioning Finish setting up your first SMS welcome series flowNeed more help?How to Request a Long Code Collecting Consent Review SMS Settings Differences in SMS by Country Create Mobile Terms of Service We have tons of upcoming APAC live sessions. Check out our live training homepage to learn more. C
Bonjour à tous, Que vous ayez pu assister à notre webinaire ou non, vous pouvez accéder au replay, ainsi qu’aux ressources partagées pendant la session ci-dessous ! Pendant cette session, nous avons parlé de :Retour sur les idées reçues sur l’e-mail marketing 6 commandements d’un e-mail efficace Les outils de productivité dans Klaviyo Exemples d’e-mails qui convertissent Prêts à implémenter ces idées ?Créez votre template de base dans le nouvel éditeur d’e-mail. Créez votre guide de marque et le suivre systématiquement. Testez différents design d’e-mail. Besoin d’aide ? Contactez notre service Support pour toute question technique, ou envoyez un email à firstname.lastname@example.org pour recevoir des conseils stratégiques. Vous pouvez également remplir ce questionnaire pour être connecté à l’un de nos partenaires techniques certifiés. Enfin, voici des ressources pour vous aider à aller plus loin :How to use Klaviyo’s subject line assistantHow to create and manage universal and saved contentHow t
Want to make sure that your data is flowing properly from your WooCommerce store to your Klaviyo account? Need a little hand holding through the process? Join this getting started training to review the integration process and make sure you are set up for success. Please join along:Once you have integrated with WooCommerce we know you might have more questions. The Klaviyo Community in partnership with our WooCommerce product managers want to answer any burning questions you might have. Please fill out this Google form by August 26th @ 8:00pm EDT. Check back in to the Klaviyo Community on September 14th for all the answers to your integration with WooCommerce questions!
Whether you were able to attend our live session or not, you can find a replay of the session below! This session will help you convert your email subscribers to SMS. Did you know that Klaviyo offers SMS? Thus, you can create the perfect omni-channel experience for your existing email subscribers. Get the most out of our powerful tools (segments, signup forms, discounts codes) to identify, target, and convert these contacts to SMS subscribers.Here are some resources to help take you: If you want to learn more, Get your Klaviyo’s SMS Certification: https://academy.klaviyo.com/path/sms-strategy-certification If you want to go the extra mile,Learn how to analyse SMS data: https://help.klaviyo.com/hc/en-us/articles/360035346852-How-to-Analyze-SMS-Data Learn how to create a landing page to collect SMS consent: https://help.klaviyo.com/hc/en-us/articles/7417723679387-How-to-create-a-landing-page-with-a-signup-formDid you pick up new ideas in this session? Did you convert email subscribers t
Recap discussion: [Strategy session] Provide best-in-class customer support with Zendesk and Klaviyo SMS
Thanks for attending our live training on the newly-improved Klaviyo Zendesk integration, focusing on the new functionality to sync SMS conversations to Zendesk and streamline your customer support channels. In this session, we cover:the current SMS landscape the newly-enhanced Zendesk integration SMS customers support in-actionWhile this training is not an in-depth guided tutorial of how to set up the integration, we have plenty of additional resources to help get started. See below for recommended resources and guides:Getting started with Zendesk Zendesk integration in the tech partner directory Announcement on our blogQuestions? Want to share ideas? Thread your comments and questions below, or create your own Community post to get timely responses from expert Klaviyo users.
Whether you were able to attend this live training or not, you can find the video replay below, as well as all of the resources mentioned during the training. https://klaviyoacademy.wistia.com/medias/chmttwpdcp In this live session, we covered: SMS Sending Best Practices How SMS Fits in Your Marketing Strategy Use Cases and Examples of Effective SMS Strategy As promised, here are some additional resources that may help you implement some of the ideas that we covered in this training: Understanding consent in profiles About US SMS Compliance Laws Understanding SMS Sending Numbers What is omnichannel marketing? GhostBed Case Study Guide to Multi-Step Forms Guide to Klaviyo SMS Conversations Feature SMS Strategy Certification Course
Welcome! Let’s keep the conversation going from our Segments for inboxing success workshop. This is a collaborative space to post any additional questions or share any of your own segmenting strategies/wins (or lessons learned). During this session, we learned: how to build an engaged and unengaged segment (with iOS 15 in mind) the impact that segmenting has on your account’s deliverability segmenting best practices Additional resources: Take our complimentary self-paced course, Developing a Content Calendar. Guide to creating segments Understanding the difference between lists and segments How to create an engaged segment How to create an unengaged segment How to configure custom reports to track Apple Mail Privacy Protection/iOS15 opens How to identify iOS15 Mail Privacy Protection opens Are you currently incorporating engaged and unengaged segments into your campaign sends? If yes, how are you using them?
Calling all Klaviyo Community members… the Klaviyo team needs your help! We would love it if you could answer a few questions on how you use social media in a work capacity. This will help us to improve our existing social content and create the content that you want to see in the future. As a thank you for completing the survey, you will be entered into a draw to win one of three Klaviyo swag boxes (three winners will be randomly selected among survey participants). The survey should take less than three minutes to complete, so please don’t be shy - share your thoughts! SHARE MY THOUGHTS
This week's Friday FAQ: how do I create targeted forms?Are you wondering how to optimize your forms and target them strategically to certain customers? Join Taylor as she shares all the ways to target a form's behavior in Klaviyo to accomplish your goals.Interested in learning more about Klaviyo forms? Sign up for a Getting started with Klaviyo training today! https://app.livestorm.co/klaviyogrowth/getting-started-with-klaviyo-6
Thank you to all who joined the Enabling SMS session hosted in our Australia region today!Whether you attended the live session or not, you can still review the session replay and access all the resources we mentioned during the training. Watch the replay below👇: In this session, we: enabled your accounts with SMS and started capturing SMS consent with a signup form. A few resources we’ll be sharing during the session:Ready to become an SMS pro? Check out this online course: SMS Strategy Certification What should you build next?Verify that your SMS sign up form is functioning Finish setting up your first SMS welcome series flowNeed more help?Collecting Consent Reviewing SMS Settings Differences in SMS by Country Create Mobile Terms of Service Join us for our special edition Enabling SMS workshop in a few weeks. We have some exciting feature updates! Cheers,Vivian Asonye | Customer Education Specialist, APAC
Hello Community! One of the most popular strategy topics you’ve raised involves the broad topic of segmentation. It’s a new year, and the perfect time to focus on creating a few new segments! We’ve heard you ask: 🤔 I understand the basics, but what do I do next? 👍 How do I maximize sending without compromising inbox placement, sender reputation and ultimately revenue? 😱 On the flip-side, how do I send to an engaged audience without missing out on revenue? Once you have the basics down, you might be interested in adding variation. Take a peek at how to building a sending schedule for engaged users which will help you do the hard work all year. In addition to watching the video, you can review the basics of creating an engaged segment and some sneaky-good alternative segments here. Happy Segmenting!! A giant shoutout to @lucina.rowe for creating this amazing content for our Community Members, thank you!If this is content you’d like to see more of give it LIKE, and if you hav
Hi there,If you are looking to understand how to set up a dedicated sending domain, look no further!Along with our great guide from the help center: How to set up a dedicated sending domainWe have recorded a video just for you! 1. To start with login to your Klaviyo account and go to Accounts > Settings > Domain & SettingsYou will then click on ‘ Get started’ and follow the instructions shown in the video below: https://app.gong.io/embedded-call?call-id=8523716606823804472&from=191&to=221 2. You will then need to update your DNS Records in your Site Provider. Here is an example of someone doing this in their site provider (this example is GoDaddy, here is a list of other providers and instructions on how to update)https://app.gong.io/embedded-call?call-id=8523716606823804472&from=1509&to=17403. You will then need to head back to your Klaviyo account to Verify Records4. Finally, when you are ready you can Apply the Domain, then start sending to your engaged au
The summer sales lag is the perfect time to explore a new marketing channel. Tomorrow the Customer Education team is hosting our “Enabling SMS” workshop in the Sydney, Australia time zone. 🙌🏾 It’s not too late to register!Register here to attend the live session and RSVP on the Community below! In this session, we: will enable your account with SMS and start capturing SMS consent with a signup form.____A few resources we’ll be sharing during the session:Ready to become an SMS pro? Check out this online course: SMS Strategy Certification Need more help?Collecting Consent Reviewing SMS Settings Differences in SMS by Country Create Mobile Terms of Service Excited to see you there! Cheers,Vivian Asonye | Customer Education Specialist, APAC
Bonjour à tous, Que vous ayez pu assister à notre webinaire ou non, vous pouvez accéder au replay, ainsi qu’aux ressources partagées pendant la session ci-dessous ! Pendant cette session, nous avons parlé de :Qu’est-ce que la délivrabilité ? Tour d’horizon de la délivrabilité email : comment évaluer sa délivrabilité, que faire en cas de mauvaise délivrabilité, spécifités françaises (Orange et SFR) Domaine d’envoi d’emails dédié : qu’est-ce que c’est, pourquoi en avoir un Délivrabilité SMS : quelles différences avec l’e-mailing ? Prêts à implémenter ces idées ?Commencez par évaluer votre délivrabilité en utilisant la fonctionnalité Benchmarks ou encore les benchmarks publics. Identifiez les stratégies à prioriser. Créez et testez différents segments selon le niveau d’engagement de vos abonnés. Besoin d’aide ? Contactez notre service Support pour toute question technique, ou envoyez un email à email@example.com pour recevoir des conseils stratégiques. Vous pouvez également remplir c
Thanks for joining Getting started with Klaviyo!Here are our favorite resources to help you get up and running with Klaviyo:Useful Integrations for Ecommerce Businesses Guide to Creating a Signup Form Getting Started with Flows Understanding the Differences Between Segments and Lists Guide to the Email Template Editor (new editor) About Custom Reports in Klaviyo Klaviyo Product Certification Klaviyo SMS Strategy Certification We’d love to know what you’re going to do next. Please drop an update in the comment section below. We hope to see you at another training. Happy Sending! Best,Gillian
Most helpful members this week
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentialsLog in with Klaviyo
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.