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E-Mail Flow not sending instantly?

  • March 6, 2025
  • 1 reply
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Hey, 

I have set up a simple E-Mail flow: People sign up to Newsletter → they get the double opt-in confirmation Mail → they get an welcome E-Mail with a 10% off Code. 
 

the Problem: after signing up and confirming, they welcome Email takes about 20-30 mins to send. 
 

Is that normal? Because I actually need it to send instantly after confirmation Email is being confirmed. 
 

Thank you very much in advance 

Best answer by Byrne C

Hi there ​@Ferhat,

If you have a list-triggered flow with an email as the first step, people should generally receive that email right after they enter that list. On occasion, you might see a delay of a couple minutes, and a rare delay of around 20-25 minutes is very uncommon, but not unheard of. Has this happened once or twice when testing the flow, or has this been a pattern that’s been happening consistently in this flow?

​​​​​​​-Byrne

1 reply

Byrne C
Community Manager
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  • Community Manager
  • Answer
  • March 10, 2025

Hi there ​@Ferhat,

If you have a list-triggered flow with an email as the first step, people should generally receive that email right after they enter that list. On occasion, you might see a delay of a couple minutes, and a rare delay of around 20-25 minutes is very uncommon, but not unheard of. Has this happened once or twice when testing the flow, or has this been a pattern that’s been happening consistently in this flow?

​​​​​​​-Byrne