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Added to Cart event not showing in Flow filters despite being enabled in Shopify integration

  • September 12, 2025
  • 1 reply
  • 31 views

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Hola, he activado "Seguimiento de datos de comportamiento" en Shopify, pero "Añadido al carrito" sigue sin aparecer en los filtros de flujo. Otros eventos, como "Pedido realizado", sí son visibles. Tienda:  h-andover.myshopify.com . ¿Algún consejo? ¡Gracias!

Best answer by annasophiefc

Hi ​@richard1. 

 

Thank you for posting in the Community!

 

My spanish is a little rusty, but as I read it your Added to Cart metric doesn’t appear yet in the Metrics list. I have a solution for you that might work. 

 

You can force an event to your own profile by going to a product on site and adding ?utm_email=(youremail) to the URL. I just gave it a test on your site with my email after accepting cookies (important notice) - try and see if the event is there now. 

 

 

If the event hasn’t populated yet, I would visit your cookie settings as they could be blocking the event from being transfered to Klaviyo. 

 

I hope this helps!

1 reply

annasophiefc
Partner - Platinum
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  • 2025 Champion
  • 154 replies
  • Answer
  • September 12, 2025

Hi ​@richard1. 

 

Thank you for posting in the Community!

 

My spanish is a little rusty, but as I read it your Added to Cart metric doesn’t appear yet in the Metrics list. I have a solution for you that might work. 

 

You can force an event to your own profile by going to a product on site and adding ?utm_email=(youremail) to the URL. I just gave it a test on your site with my email after accepting cookies (important notice) - try and see if the event is there now. 

 

 

If the event hasn’t populated yet, I would visit your cookie settings as they could be blocking the event from being transfered to Klaviyo. 

 

I hope this helps!