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Cart Abandonment vs Abandoned Cart Reminder

  • July 19, 2021
  • 2 replies
  • 234 views

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Which Cart abandonment rules would be best to use? We have 2 default flows available. Thanks

 

Cart Abandonment

After someone Started Checkout. Only include someone if has Started Checkout zero times since starting this flow and has Placed Order zero times since starting this flow and has not been in this flow in the last 30 days.

Abandoned Cart Reminder 

After someone Started Checkout. Only include someone if has Placed Order zero times since starting this flow.

 

 

Best answer by Dov

Hello @Dermacare,

Thank you for sharing this question with us.

I left a note addressing your parallel question in the following thread:

The exact same theory applies in this case! Abandoned Cart Reminder in this case is the default pre-built Klaviyo flow and Cart Abandonment is the modified version of this pre-built flow or a net-new flow built from scratch.

I hope that is helpful!

2 replies

Dov
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  • Klaviyo Alum
  • Answer
  • July 19, 2021

Hello @Dermacare,

Thank you for sharing this question with us.

I left a note addressing your parallel question in the following thread:

The exact same theory applies in this case! Abandoned Cart Reminder in this case is the default pre-built Klaviyo flow and Cart Abandonment is the modified version of this pre-built flow or a net-new flow built from scratch.

I hope that is helpful!


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  • Author
  • Contributor II
  • July 27, 2021

Thank you for your reply!