I need assistance setting up a flow in Klaviyo. Here’s my current process:
When a buyer visits a product page and submits a form requesting seller details, an event called "seller_details_requested" is triggered. I would like to create an automated flow where an email is sent to the buyer who submits the form.
However, I also need the seller (the product provider) to receive an email notification about the request. Even though the seller is not interacting directly with the website, I want them to be notified whenever this activity occurs on their product page.
Can anyone guide me on how to set this up so both the buyer and the seller receive the appropriate emails when the "seller_details_requested" event is triggered?
