Contributor II

Solved

Form with File upload

Forum|Forum|4 years ago
November 5, 2021
28 replies
4354 views

Hi,

We have custom form with file upload. Where we ask for ID proof.

Is there a way to send the ID proof to Klaviyo?

Thank you

Mel.

Sign-up forms

This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi all!

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk.

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

Thank you for your understanding,

Taylor

Show previous replies

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Kristen B

Contributor I

This would be extremely helpful for us. Is there any update on this feature?

K

kmoloo

Contributor I

I’m really surprised this still isn’t available. Now I’ll end up using a HubSpot form embed on my site and will have to manage contacts in two different places.

Please release this feature...

S

scarletthair

Contributor I

Any update on this feature as I see the first request has been submitted over a year ago??

We would really appreciate this feature being added!! PLEASE make this a priority on adding this feature to sign up forms!

K

kase.chong

Contributor I

We also need this feature. It’s the one thing keeping us from migrating completely to Klaviyo

Jakub

Partner - Silver

Hi Community,

There is a workaround to use typeform which can be integrate with Klaviyo, but I'm also looking forward to this development.

-=JB=-

A

Anonymous

Are there any updates on this feature release?? Looking to - at the very least - use this as a way to allow potential applicants to attach a PDF of their resume on our Careers page. As another poster stated earlier, this is a standard feature included in the basic packages for the vast majority of your competitors.

A

AlG

Contributor II

The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news.

This is a critical need for our business. Warranty forms, product registrations, etc. all require the user to submit files as a form of validation. We don’t want to silo this by using separate software such as Typeform to collect media when all other user data is consolidated in Klaviyo.

Taylor Tarpley

Community Manager

Hi all!

As stephen mentioned, this is a highly requested feature, however, we do not have any more news to share at this point, but I will pass on this continued upvote for this feature! However, I will share that @AlG, for your use case, we do integrate with Typeform that will sync all the information it collects into Klaviyo to use and segment for marketing purposes!

-Taylor

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Lisa M.

Contributor I

Is there any update on this? Does a customer have the ability to upload files a Shopify page through a Klaviyo form?

chloe.strange

Community Manager

Hi @Lisa M.

We don’t currently have a timeline for this feature. With that said, I have re-surfaced this thread as feedback for our product team so they are aware of the need. Thank you again for sharing your opinion on this!

~Chloe

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