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Contributor II
Nov 5, 2021 2:36 PM UTC
Solved

Form with File upload

Hi,

 

We have custom form with file upload. Where we ask for ID proof.

 

Is there a way to send the ID proof to Klaviyo?

 

Thank you

 

Mel.

 

This topic has been closed for replies.
Taylor Tarpley
Community Manager
Dec 22, 2023 9:11 PM UTC

Hi all! 

 

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk. 

 

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

 

Thank you for your understanding, 

Taylor 

28 replies

Contributor I
May 25, 2023 8:35 AM UTC

As others have pointed out, the fact that Klavio doesn't support file attachments is a major letdown. We must seriously reconsider our decision to use Klavio in light of this significant drawback.

Contributor I
Aug 4, 2023 6:35 PM UTC

This is a dire request from my client. So here is one more upvote for this feature request 

Contributor I
Sep 12, 2023 11:19 AM UTC

Hi, 

I was quite surprised to learn that a platform as advanced as Klaviyo does not support file uploads as part of an embedded form. Please treat this as an urgent development request from our side.

 

 

Contributor I
Sep 27, 2023 9:33 AM UTC

Hi @chloe.strange 

 

Is there any update on this feature? Has it been added to Klaviyo dev roadmap? 

 

Thanks,

Aoife 

Contributor I
Nov 22, 2023 2:37 PM UTC

2 years later & still no upload facility?

Contributor I
Dec 19, 2023 8:02 AM UTC

Hi there, I also need this feature. Can you please give an update?

Taylor Tarpley
Community Manager
Community Manager
Dec 22, 2023 9:11 PM UTC

Hi all! 

 

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk. 

 

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

 

Thank you for your understanding, 

Taylor 

Contributor I
Nov 29, 2024 6:01 AM UTC

We resolved this issue with this Form Builder here → it integrates well with Klaviyo and you are able to download CSV exports with all your images provided as links. I have attached some screenshot examples. Feel free to reach out if you need help setting it up :)

Hope this helps, we are about to use this same solution again for a new client.