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Contributor I
February 2, 2021
Solved

How can I set up a flow so that I get notified when a customer joins my list?

  • February 2, 2021
  • 12 replies
  • 1604 views

Hello,

 

I am trying to set up a flow where I get notified when a customer joins my list.

I saw “You can also customize the triggered notification to include all key details about the new subscriber as well as any form data that got populated to their profile after filling out your form.” - how do I get this information included on the notification email?

This topic has been closed for replies.
Best answer by retention

@JavaHub - You can use the Notification Action in the Flow, or @AndriyBoychuk method to BCC yourself.  Either way, you can add the “Form Values” by making sure it’s in the email template.  All Klaviyo Signup Form values become Custom Properties for user that submits the form.

When you create additional Form input vaules, they show up in your Klaviyo Signup Form and specifies the “Field Name” and the “Value” like this:

In the email template (either as a notification email, or via a BCC), you can add these values like any other Custom Property template variable:

{{ person|lookup:'fav_color' }}

Here’s more guides on using Custom Properties or Dynamic Variables:

Hope this helps, let us know!

---

Joseph Hsieh // retentioncommerce.com // twitter: @retenion 

12 replies

Contributor I
August 9, 2023

How can i extract the data from the sign up forms?

David To
Klaviyo Employee
Klaviyo Employee
August 9, 2023

Hey @Stavoli19,

I would suggest checking out our How to view sign-up form responses and How to segment for form results Help Center articles to learn how to view those form responses and data. 

As an update to the thread, since this post, we also introduce the notification step in flows that makes getting notified when someone joins a list a lot easier!

David