How do I publish a SMS signup form on the checkout page in Big Commerce

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I can't get the SMS signup form to appear in my Big Commerce check out. Any ideas?

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Taylor TarpleyAnswer

Community Manager

Hi @curtis,

Welcome to the Community! We are so glad to have you!

Do you mean you would like to collect SMS consent at checkout? If so, I’d take a look at our insight help center documentation to help you install this to your checkout page. However, if you mean you actually want a fly out or popup signup from to appear on the checkout page, that is definitely something doable in Klaviyo! In your form building > Targeting & Behavior > By URL > Only Show On Certain URLs > insert your checkout URL.

If you’re running into problems, I would ensure that the Klaviyo.js file is appropriated installed on your site as it is required to install and publish Klaviyo signup forms.

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi @curtis,

Welcome to the Community! We are so glad to have you!

Do you mean you would like to collect SMS consent at checkout? If so, I’d take a look at our insight help center documentation to help you install this to your checkout page. However, if you mean you actually want a fly out or popup signup from to appear on the checkout page, that is definitely something doable in Klaviyo! In your form building > Targeting & Behavior > By URL > Only Show On Certain URLs > insert your checkout URL.

If you’re running into problems, I would ensure that the Klaviyo.js file is appropriated installed on your site as it is required to install and publish Klaviyo signup forms.

Thanks for participating in the Community!

-Taylor

A

Anonymous

Thanks so much you getting back to me. As it turns out everyone else could see the SMS check box but I couldn’t for some reason. So I guess its there.

I may want to do the flyout thing one of these days so I’ll keep that information handy.

xox

Curt

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