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ArchieCourt
Contributor III
Contributor III
August 6, 2021
Solved

How to create product information flow for products even when bought together?

  • August 6, 2021
  • 2 replies
  • 279 views

Hi there,

I recently created this post about creating a flow that sends a customer an email about the product they have purchased.

I took David’s advice so it now looks like this.

This works perfectly, given that the customer only buys 1 product. 

But is there a way to alter this flow so that it sends the customer 2 sets of product information in the same email if they purchase 2 products? 3 pieces of info for 3 products purchased etc

Being realistic, I’ll be surprised if this is possible as it’s a very weird and specific thing to be done.

Cheers in advance for any responses

This topic has been closed for replies.
Best answer by julie.accardo

Hi @ArchieCourt,

 

You could set up show/hide logic so that if certain items were purchased in a placed order event you could display certain image/text blocks. So you’re correct, in theory, you should be able to do this. The challenging part is if you have an extensive product offering, it can be tough to take into consideration all variations of items that can be in a placed order event. I’d recommend that if you do go this route, it may be worth picking items for the show/hide logic that you typically see being ordered together. 

 

Best,

Julie

2 replies

julie.accardo
Klaviyo Employee
Klaviyo Employee
August 7, 2021

Hi @ArchieCourt,

 

You could set up show/hide logic so that if certain items were purchased in a placed order event you could display certain image/text blocks. So you’re correct, in theory, you should be able to do this. The challenging part is if you have an extensive product offering, it can be tough to take into consideration all variations of items that can be in a placed order event. I’d recommend that if you do go this route, it may be worth picking items for the show/hide logic that you typically see being ordered together. 

 

Best,

Julie

JA
ArchieCourt
Contributor III
Contributor III
August 9, 2021

Thanks @julie.accardo ! I’ll give it a go