How to delete or edit scheduled message to one person (Currently not working)

Forum|Forum|4 years ago
December 5, 2021
1 reply
165 views

Hi there

I’m wondering if anyone has trouble editing / deleting the scheduled message for one person.

Help pls?

Cheers

Shanya

Campaigns

This topic has been closed for replies.

Best answer by Dov

Hi @Shanya,

Thank you for sharing this question with us in the Community.

I’m afraid that once a personal email has been scheduled, it cannot be edited or cancelled. In this case, I’d recommend a follow-up email letting them know it was a simple mistake :). For more information on sending to an individual, please see our article on the topic here.

DovAnswer

Klaviyo Alum

Hi @Shanya,

Thank you for sharing this question with us in the Community.

I’m afraid that once a personal email has been scheduled, it cannot be edited or cancelled. In this case, I’d recommend a follow-up email letting them know it was a simple mistake :). For more information on sending to an individual, please see our article on the topic here.

DD

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