How to remove inactive subscribers

2 replies
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I want to remove inactive subscribers.
I am not talking about suppressed or what ever that is.
I want to remove all emails that haven’t engaged with us in the last few years.
Please tell me this is possible.

This topic has been closed for replies.

Spark Bridge Digital LLCAnswer

2025 Champion

Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab

You can select that list/segment from the drop-down to then mass remove them from your account.

Klaviyo Champion | Your Email Marketing BFF

Spark Bridge Digital LLCAnswer

2025 Champion

Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab

You can select that list/segment from the drop-down to then mass remove them from your account.

Klaviyo Champion | Your Email Marketing BFF

M

Maxine.H

Contributor I

Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab

You can select that list/segment from the drop-down to then mass remove them from your account.

Hi @Spark Bridge Digital LLC ,

Could you please help me with the definition of the creation of the inactive subscribers segment, if possible with an example? Thanks!

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