I’ve created a new internal alert when someone uses our contact form with a “Message” field. The issue is the “Message” they add to the input field does not show up in the new alert. I have the message tagged as “Organization” in their profile, but when I add {{ person.organization }} to the alert, it doesn’t pull that info.
I think an easier way to get that message is to somehow have it forwarded to our customer service email, but I have not yet found a way to have a Klaviyo form automatically forwarded to our company email.