KlaviyoReview download Error Message

2 replies
59 views

Hi, I’m trying to download the KlaviyoReviews app for my Shopify store, but this error message shows up.

I can’t find this problem anywhere else.

Please help.

Thank you,

Gusten

Segmentation & audience

annasophiefcAnswer

2025 Champion

Hi @gustenb

Thank you for posting in the Community!

I’ve had the same issue at one point, but it really helped when I did in a incognito browser instead. If that doesn't work I would advice you to clear cookies and cache and try again - that fixed it for me!

I hope this helps!

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

annasophiefcAnswer

2025 Champion

Hi @gustenb

Thank you for posting in the Community!

I’ve had the same issue at one point, but it really helped when I did in a incognito browser instead. If that doesn't work I would advice you to clear cookies and cache and try again - that fixed it for me!

I hope this helps!

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

emma.owens

Community Manager

Hi @gustenb !

Checking in here - were you able to resolve the issue using @annasophiefc suggestions?

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