+3Hi,
I am experiencing issues with integration. My developer has followed the installation guide for Magento 2 but my data is still not syncing (in the metrics tab) even though it says that my store is ‘connected’ when I am at the homepage.
What does ‘store connected’ really mean and could someone please point out what I should be looking at to ensure the integration is a successful one? Appreciate it, thank you!
Best answer by alex.hong
Hi there
Welcome to the Community.
This could be because your integration is having issues with the historic/periodic sync.
Related articles:
I would recommend contacting our Support team so they can get into your account.
Thanks,
Alex
+58Hi there
Welcome to the Community.
This could be because your integration is having issues with the historic/periodic sync.
Related articles:
I would recommend contacting our Support team so they can get into your account.
Thanks,
Alex
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