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Many Chat & Opt in permissions

  • August 26, 2024
  • 1 reply
  • 164 views

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Hi there, 

I am currently integrating Many Chat and Klaviyo to build me email list. 

Currently, people will send me their email and then be added to a list - by providing their email in the DMs is that enough permission or how do you ensure that we comply and get their permission to send them email marketing?

Thanks

Best answer by chloe.strange

Hi @Felicity Morgan

I would recommend checking out more about consent on our help center. 

Please note that unlike many of our first-party integrations with eCommerce platforms and other tools, the ManyChat integration is third-party, meaning it was built completely by them and not us so we have minimal insight into how it works. As such, I highly recommend reaching out to ManyChat's support team for assistance.

Here is a link where you can contact ManyChat: https://manychat.com/support

I hope this helps!

~Chloe

1 reply

chloe.strange
Community Manager
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  • Community Manager
  • 452 replies
  • Answer
  • September 3, 2024

Hi @Felicity Morgan

I would recommend checking out more about consent on our help center. 

Please note that unlike many of our first-party integrations with eCommerce platforms and other tools, the ManyChat integration is third-party, meaning it was built completely by them and not us so we have minimal insight into how it works. As such, I highly recommend reaching out to ManyChat's support team for assistance.

Here is a link where you can contact ManyChat: https://manychat.com/support

I hope this helps!

~Chloe