My email is beeing delivered very slowly

Question

Hi guys, I am trying to send an email to 30,000 recipients but the delivery is super slow. It has been delivered only to 1,000 recipients in 15 hours! Do you know what’s wrong? Thank you

stephen.trumble · Accepted Answer

Hey @Steevo02Welcome to the community and congrats on your first post!Just to help clarify, the number you see under the percentage for theOpen Rateis the total number of profiles who opened the email, not the number of deliveries. If you want to view more detailed analytics for this campaign, click on the name of the campaign that is linked. This will open up the analytics dashboard for the campaign. There, you will be able to see a number of other metrics includingTotal Sent. The article i linked before does a great job explaining thedata available to you for this campaign send. Check it out!Hope this helps!

Akers Digital · Answer

Welcome to the community!As Stephen said, that 1k number is totalopens. A 3% open rate is pretty low which tells me there might be some other issues going on as well. I would dive into this a little more and see what could be causing this. You could need some list cleaning, looking at spam tests, making sure your account was properly warmed, or other things.There is a great help article on improving open rates here.Let me know if you have any questions,

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials