Pop-up time out error: "Uppsss...something went wrong"

Forum|Forum|1 year ago
October 23, 2024
1 reply
75 views

Hi Klaviyo Community,

We’re running a pop-up across the majority of our blog right now. It seems that when the page has been open for a while (not sure how long), the user receives the following error message: “Uppsss...Something went wrong. Looks like you’ve found the doorway to the great nothing. Try again or contact support!”

How can we prevent this from happening? It makes for a very strange end-user experience.

Examples that the end user sees:

This topic has been closed for replies.

Best answer by bluesnapper

Welcome to the community @kc-trustworthy

Did you fix this? I see a pop-up OK on your /blog page but no pop-up on a blog post page.

I’ve not see that error before from Klaviyo. I suspect it’s something that Framer is throwing up as your section content in your screengrab is not appearing.

Regards

Andy

bluesnapperAnswer

Champion & Partner

Welcome to the community @kc-trustworthy

Did you fix this? I see a pop-up OK on your /blog page but no pop-up on a blog post page.

I’ve not see that error before from Klaviyo. I suspect it’s something that Framer is throwing up as your section content in your screengrab is not appearing.

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

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