I was working on a client project on free trial klaviyo plan and the client did not inform me that he had 14k list but after registering i discovered that he had the list and the trial package now prompt us to subscribing, is there any way i can remove the 14k list and still have my free trials?
Best answer by Byrne C
Hi
If you have more profiles than the free plan allows (250), you can remain on the free plan indefinitely, but you just won’t be able to send any emails until your active profile count is under 250, or you upgrade your plan. So if you’d like to stay on the free plan while you connect integrations, and build out flows/forms/segments, you certainly have the option to do so!
As
In short, you have 4 options:
Let me know if this makes sense, or if I can help out with anything else!
+12
Klaviyo bills on active — subscribed or never subscribed — profiles. They don’t bill you for inactive — unsubscribed or manually suppressed — profiles.
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thank you, i am not sure how to cancel and remove the audiences and my client says he is not paying for any plan and i don’t want to pay as well because i have worked already and if i pay for the plan i will be on the loosing end
+28Hi
If you have more profiles than the free plan allows (250), you can remain on the free plan indefinitely, but you just won’t be able to send any emails until your active profile count is under 250, or you upgrade your plan. So if you’d like to stay on the free plan while you connect integrations, and build out flows/forms/segments, you certainly have the option to do so!
As
In short, you have 4 options:
Let me know if this makes sense, or if I can help out with anything else!
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