SMS Automations recommendation links

Forum|Forum|1 year ago
April 10, 2025
1 reply
47 views

Hello Community,

I have a question regarding SMS automation, are links added to recommendation follow up messages shorten like for normal messages? I’m asking as they are normal in preview?

Conversations

Best answer by rqcha

Hi @Jakub! I believe that in the content preview for SMS flow automations it shows up as the full link but in practice and when you send out a test preview message to a number it will shorten the link. I would also make sure that the “Automatically shorten link” option is checked!

rqchaAnswer

2025 Champion

Hi @Jakub! I believe that in the content preview for SMS flow automations it shows up as the full link but in practice and when you send out a test preview message to a number it will shorten the link. I would also make sure that the “Automatically shorten link” option is checked!

Raquel Caticha 🌱 Marketing elf with design opinions at Hazel Village 🌰

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