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SMS Automations recommendation links

Forum|Forum|7 months ago
April 10, 2025
1 reply
17 views

+15

Jakub
Partner - Silver
127 replies

Hello Community,

I have a question regarding SMS automation, are links added to recommendation follow up messages shorten like for normal messages? I’m asking as they are normal in preview?

Best answer by rqcha

Hi @Jakub! I believe that in the content preview for SMS flow automations it shows up as the full link but in practice and when you send out a test preview message to a number it will shorten the link. I would also make sure that the “Automatically shorten link” option is checked!

+8

rqcha
2025 Champion
41 replies
Answer
Forum|Forum|7 months ago
April 10, 2025

Hi @Jakub! I believe that in the content preview for SMS flow automations it shows up as the full link but in practice and when you send out a test preview message to a number it will shorten the link. I would also make sure that the “Automatically shorten link” option is checked!

Raquel Caticha 🌱 Marketing elf with design opinions at Hazel Village 🌰

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