technical issue!

5 replies
184 views

Hey

I cant use the site for few hours and also can’t send email to support via site.

what can I do?

I cant save any changes on flow, I get this message

It happened only to me?

Flows & automation

This topic has been closed for replies.

stephen.trumbleAnswer

Klaviyo Alum

@Zoharush

I was able to open a ticket on your behalf, to which you should have received an email. They will be able to help you figure out through your account why the flow isn’t saving and why you aren’t able to access support.

-Stephen

stephen.trumble

Klaviyo Alum

Hey @Zoharush

So sorry to see that you are having a challenge saving your updates to your flow. This happens occasionally for some users. You can try to fix this error by clearing your browser history and cookie cache and restarting the browser. If this does not fix the problem you can contact support, the article will walk you through the options you have for connecting with a member of our support team.

Hope this helps!

-Stephen

Z

ZoharushAuthor

Contributor I

like I wrote, I can’t contact via site. It’s not sending the form… :(

stephen.trumbleAnswer

Klaviyo Alum

@Zoharush

I was able to open a ticket on your behalf, to which you should have received an email. They will be able to help you figure out through your account why the flow isn’t saving and why you aren’t able to access support.

-Stephen

Z

ZoharushAuthor

Contributor I

thank you!!

K

kraycharles

Contributor II

i am having these issues too.. i cant edit anything, i cant change my plan, i cant open a ticket.. what is happening? i have deadlines and the whole site wont respond

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials