+4Hi everyone,
I recently created my welcome email series and linked it to a targeted list that already has subscribers. I've scheduled this for 8 AM PST today, but I am not receiving a single email, which I set up. What do you think I should do?
I'm afraid that my target audience isn't getting the emails either. I checked that the flow is active and linked to the right list, but I'm not sure whether there's a delay or issue with the setup.
Thank you!
Best answer by Fario Consulting
Hi,
Could you check whether the emails are tied directly to a list or just to a segment. If they’re connected to a segment, that could be causing some delay because segments update dynamically.
Since your list already had subscribers before setting this flow up, you might need to back-populate the series. (Basically that means you'll push all current members into the email flow, so they get their emails right away)
+12
Hi,
Could you check whether the emails are tied directly to a list or just to a segment. If they’re connected to a segment, that could be causing some delay because segments update dynamically.
Since your list already had subscribers before setting this flow up, you might need to back-populate the series. (Basically that means you'll push all current members into the email flow, so they get their emails right away)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
