I have long used the “Preview segment details” when building segments to spot check profiles and view customer timelines, however I just realized that the 10 example profiles shown in segment details are 100% guaranteed to be the oldest (earliest date created, or earliest date any action taken) profiles in that segment.
I understand it does not say anywhere that these are “Random” profiles, but the preview column certainly implies that. Having them be specifically your OLDEST profiles in that segment is actually not a great snapshot at all of the types of profiles the segment might contain.
Is there any chance Dev could fix this to be explicitly RANDOM fprofiles pulled from the segment being created?
Question
Why do "Segment preview details" show the 10 oldest profiles in that segment?
+1
+5Thanks for calling this out. What you are seeing is expected right now. The segment preview pulls the first ten profiles that match the segment and because of how the data is sorted those often end up being the oldest profiles. It is not actually trying to show a random mix even though it can feel like it should.
I agree that a more random sample would be a lot more useful when you are spot checking a segment. Others have shared similar feedback so it is definitely worth passing along to the product team. Hopefully we will see an update in the future.
Hope this clears things up a bit.
+27Hi
I’ll reach out to our team and recommend that we change how the sample of segment members is generated! I agree that seeing a fully random sample would be useful.
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.