Why the font I selected on the editor is not the same on the email sent?

Forum|Forum|4 years ago
December 13, 2021
1 reply
87 views

I am choosing a font and when I sent a preview email shows me a completely different font of what I selected. Can you please clarify what can I do to ensure this does not happen when sending the final email campaign?

Thanks

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Best answer by stephen.trumble

Hey @Kalm B

Thank you so much for reaching out the Klaviyo Community for help with your email template!

I have a quick question for you first, what web browser and email client host are you using to open the test email that you sent to your email address?

stephen.trumbleAnswer

Klaviyo Alum

Hey @Kalm B

Thank you so much for reaching out the Klaviyo Community for help with your email template!

I have a quick question for you first, what web browser and email client host are you using to open the test email that you sent to your email address?

-Stephen

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