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Contributor I
Oct 28, 2024 12:49 PM UTC
Solved

Clients can't click on review photo to zoom

Hello,

Clients are facing an issue when they want to click on a review photo. Nothing appears and it’s impossible to go back except by refreshing. Same issue on mobile or desktop.

This is an example of what we see after clicking on a review photo : 

 

Can you help me please ?

Kind regards,

    This topic has been closed for replies.
    chloe.strange
    Community Manager
    Nov 21, 2024 8:47 PM UTC

    ​@Ninnin59470, 

    This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case. 

     ~Chloe

    4 replies

    Klaviyo Employee
    Nov 12, 2024 8:58 PM UTC

    Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

    What’s your company Id or website? Feel free to dm it to me

    Contributor I
    Nov 12, 2024 9:25 PM UTC

    Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

    What’s your company Id or website? Feel free to dm it to me

    Hi, website is https://a-fleur-de-pot.com

    chloe.strange
    Community Manager
    Community Manager
    Nov 21, 2024 8:47 PM UTC

    ​@Ninnin59470, 

    This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case. 

     ~Chloe

    Contributor I
    Nov 22, 2024 10:51 AM UTC

    Hello, indeed issue has been fixed. Many thanks !