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As soon as a user enters the email in the pop up, before the "welcome" email arrives, they receive a confirmation email that says if they want the brand to send them the email. The problem is that that email is not customized and I can't find it

I am having issues with the abandoned cart series. Every time I try to checkout (but not complete the process) klaviyo doesn't read this behavior. Checkout proof: Klaviyo can't read this Checkout behavior: https://snipboard.io/hBVPpE.jpgHow can I solve this issue? And let me know what can I do to fix it Thank you! 

Can Klayvio add a hover state to Profile Property Value  Dropdown?When creating a signup form, I can’t see more than a few characters on the profile property value dropdown. Many of those values listed begin with the same first few words, therefore leaving me unable to decipher between the options. This is while creating a sign up form. Can Klaviyo add a hover state to those profile property value dropdown options so that if I were to hover, I could read the full title of each individually. 

I would like to know if it is possible to update a Flow messages using the API. 

I have finally got my flow set up that I currently use in mailchimp so I am trying to get my email list moved over to klaviyo so that I can turn on all my flows and stop using mailchimp. My klaviyo is showing 1300 email when I go to my account section, but 1300 emails are not showing up in my lists.  So I followed the video and put in the specific list ID from mail chimp that I wanted to integrate over into my lists, and I have done it 2-3 times now and absolutely nothing shows upWhat am I doing wrong? 

My business send automated emails to my customers regarding order updates after they complete their purchase. I would like to add newsletter subscription link or form at the end of those emails to gain more subscribers

Hi, how can I change the font color of the checkboxes to white? Signup form

An example of someone that qualifies for my flowPart of my flowI have a bunch of people that qualify to enter this specific abandoned cart flow, however, seeing on my shopify store that I have new abandoned carts, it does not show that any abandoned cart emails are sending. Am I missing something, or do they have to subscribe to the email list, in order to send one, or can anybody receive the abandoned cart email. I checked my email subscription list, but nothing has been sent yet. The browse abandonment works, but not the abandoned cart one. Does anyone have a solution?

We’ve imported a list of subs and built a flow to nurture / educate on a new service.   The Flow Filter is: “is in” the relevant list.  In the Manage Flow drop-down, I went to “Back-populate flow recipients” and selected the 2nd option: “Schedule for each step relative to when I click the back-populate button”. I’ve deployed the flow.  I expected that Email #1 would go immediately *to the entire list*.  That doesn’t seem to be the case.  

I really need some help, I have added a signup form on to my site. (Embedded) but the form gets lost in the footer. When you drag the window out, it then the full form appears. How can I solve this issue please? Link is here:https://tinyurl.com/cw7errx7

Hi guys, I’m having a challenge-launch via Samcart where people can order the app i’m making.I’m trying to configure the automated email sequences based on this purpose. as far as i’ve seen i can only link samcart few actions which can be integrated with klaviyo to only lists specified by me and adding people in those list. But I suppose i cannot use the abandoned cart pre-made template then as there will be no metrics like check out started and products / checkout links to automatically go back to samcart abandoned checkout page.Can anyone please help me out with this if i can be able to build abandoned cart flow with samcart and all the dynamic metrics just like the metrics integrates with Shopify Store for example viewed product, checkout started, placed order? or what link will then i be using as my CTA button to get the readers go back to their abandoned cart page??For other welcome sequence, placed order - I can just use direct list triggers to start a flow as i will not need dyn

Hi there,First of all, apologies for making another post on this issue, but I haven’t found any solutions that worked in the various other posts regarding this problem. Basically, I’m trying to set up add to cart tracking as per the documentation, but have been unsuccessful.  Our shopify site doesn’t have an ID, but instead uses class, so I’m using the alternate code snippet.Things that have been done:Viewed product code has been put in the product.liquid file Viewed product code is successfully firing the viewed product events (for my email as well) Added the added to cart snippet below the viewed product codeOur Shopify site’s add to cart button code is here: The code that I have inserted into product.liquid is here: Different variations of the querySelector value I’ve tried to use:‘.action_button’‘action_button’‘action_button.add_to_cart’‘.action_button.add_to_cart’ All have not worked. I’ve tested each variant by adding to cart on our site after the change. Viewed product always fi

Hi there, I have been trying to add the Add To Cart snippet into Klaviyo for 2 days now and can’t not figure out what I’m doing wrong. On my website, there isn’t any clear representation of what the ID should be. Any help is appreciated, thank you!  

Hi everyone, I have a question about my sign up form. I have created a flyout sign up form that is getting subscribers everyday according to the analytics however I can’t see these extra subscribers on my newsletter list or any other list.Can someone advise on how to make sure these subscribes are moving across to my email list.

We have a custom property called Vehicles where we would want to store list of vehicles. I know Klaviyo only supports list of value but not object. So, though we can’t store like below: [{“make”: “TOYOTA”,“model”: “YARIS”,“year”: 2008},{“make”: “HYUNDAI”,“model”: “I30”“year”: 2010}]And if we store like this:[“TOYOTA-YARIS-2008”, ”HYUNDAI-I30-2010”] can we segment our profiles based on make and/or model only? Could you please tell us how can we do that? Thanks.

Hi folks,I haven’t been able to get a solid answer from either Klaviyo or BigCommerce support on this, maybe it’s just so obvious it’s going over my head. I have the BigCommerce integration almost completely set up for my client, all I have left to do is:Add the code to sync newsletter subscribers at check out upload the current subscribers exported from BigCommerce Embed the footer signup form  What I’m not sure of though, is what settings do I turn off or leave active in the BigCommerce email marketing settings? I want all transactional emails to keep being sent by BC for the time being.Newsletter subscriptions, double opt-ins and welcome emails are all currently being sent via BC, but I’m worried that if I leave these turned on, there will be double-ups with them also being sent via Klaviyo? This seems like something that should be in the integration documentation, but i havent seen it - unless I’m overthinking it and the Klaviyo code intercepts these actions being done by BC.Please

Hello! I have very limited experience with configuring DNS records. My Klaviyo account is integrated with my Shopify store (I purchased my domain through Google). The email address associated with my Google domain is “info@mybusinessname.com”.  Therefore, my default sender email address on Klaviyo is “info@mybusinessname.com”. According to my research, it seems like it’s best practice to set up a dedicated sending domain. I’ve successfully done so - my new sending domain is “send.mybusinessname.com”.I’m confused as to how this actually affects my emails. Apparently, it will remove “via Klayvio” from the senders address. More specifically:I’ve sent myself a test email prior to creating the new dedicated sending domain. I never actually saw “via Klaviyo” attached to the senders address. Could this be because the  test email was sent from me to my own account? Would “via Klaviyo” have appeared if I had sent my test email to a completely separate email account? After creating the new dedic