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Cannot add sections to Hybrid Emails

  • March 4, 2025
  • 6 replies
  • 133 views

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I use hybrid templates as a part of my workflow of uploading emails to klaviyo.

I would love to be able to add a universal section to these emails, however this isn’t currently allowed. Universal blocks can be added, however, universal sections do not appear. Also, styles can not be changed in the Klaviyo drag-and-drop builder for Hybrid templates.

Can these two features be added to Hybrid templates? 

1. Add Universal Sections to Hybrid templates.
2. Allow template styling with Hybrid templates.

Best answer by emma.owens

Hi ​@ethferguson ! 

Thank you so much for providing these feedback - we are always looking for ways to enhance the customer experience and our product, so we take this feedback to heart. I have gone ahead and submitted this as a product feature request on your behalf! 

6 replies

emma.owens
Community Manager
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  • Community Manager
  • Answer
  • March 5, 2025

Hi ​@ethferguson ! 

Thank you so much for providing these feedback - we are always looking for ways to enhance the customer experience and our product, so we take this feedback to heart. I have gone ahead and submitted this as a product feature request on your behalf! 


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  • Author
  • Contributor I
  • March 5, 2025

Hi @em


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  • Author
  • Contributor I
  • March 5, 2025

Hi ​@emma.owens, thank you for submitting that! 

Is there anyone at Klaivyo I can discuss these features with to see if they are feasible? 


  • Contributor I
  • January 9, 2026

Hello, are there any updates?


Email Pulse
Active Contributor II
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  • Active Contributor II
  • March 25, 2026

Agreed, the more capabilities for leveraging these hybrid templates the better. Looks like these capabilities are still not available. Would also be great to make the drag/drop functionality available at the template level too, i.e., right now only after you add these hybrid templates to a flow or campaign do you get the drag/drop functionality but would be nice that they are hybrid as templates as well so someone can iterate there also. Seems common that apps and integrations would be creating these templates as a starting point for clients to then modify, adjust, and use.

 

Thanks in advance for any updates here.


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  • Author
  • Contributor I
  • April 18, 2026

Hi all! Wanted to share an update on the progress of these suggestions.

Over the past year, I haven't heard back from Klaviyo on the two items I listed above. However, I was able to build some pretty exciting tools with the hybrid template feature. My main use case was connecting Figma to Klaviyo with a tool that automatically slices images, generates alt text, and pulls link addresses directly from Figma into Klaviyo.

Last year, we launched our web app that did this process, and just this week we launched our Figma plugin that allows Figma to Klaviyo email builds in one click. We've sliced over 15k emails with Grotto Slice and are excited to officially bring it directly to the Figma Plugin Store!