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Exclude active subscribers from flows

  • July 2, 2026
  • 4 replies
  • 21 views

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How to exclude active subscribers from flows? Those who are the current subscribers of a product.
What is the exact profile filter?
I am using ‘Recharge’ to manage subscription. Any method to not send flow emails to the product subscribers?

 

4 replies

Nick
Problem Solver III
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  • Problem Solver III
  • July 2, 2026

Did you integrate Recharge with Klaviyo? You should have custom properties like rc_active_subscriptions_variant_ids on the users profiles you could use for that. 


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  • Author
  • Active Contributor I
  • July 2, 2026

Yes, I've integrated. 
Okay. So, what's the profile filter to exclude the current active subscribers? Can you please mention the full profile filter? 


Claudia Howard
Problem Solver I
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If Recharge is integrated with Klaviyo there will be a metric “Order placed successfully on Recharge” available for filters, segments, and conditional logic.
Use the flow filter “What someone has done...” > Order placed successfully on Recharge > 0 times in the last XX days. 
I add a couple of days to the longest recurring subscription period. 
So, for example, if the longest recurring sub period is 30 days, I use ...in the last 32 days.

That filter will exclude profiles with active Recharge subscriptions from the flow.
 


Nick
Problem Solver III
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  • Problem Solver III
  • July 3, 2026

Just have a look at a profile you do not want to send an email to to see what’s available. If you want to exclude users with any active subscription you can probably always use Properties about someone > rc_active_subscribers doesn’t contain true. If you want specific products excluded you use Properties about someone > rc_active_subscriptions_variant_ids doesn’t contain your variant ids. Really depends on what you wanna do and what data is available on the users profile.